WigfeverReviews of wigfever.com

Don’t wast your time or money. I tried to order and received an error message on their website. The item was still in the cart but I received two charges on my account. I realized they were charging me and I wouldn’t receive any product. My bank reversed the charges. Stay away. Crooks.

The wig was dysfunctional I spent over $150 and I got ghosted by customer service. Never again I will go with another company

Absolutely disappointed. Ordered on the 2nd and delivery due in 3-5 days. Nothing arrived and no communication. Emailed them querying my order, nothing back. Read reviews that were mixed, some had said they didn’t receive their hair and some were not so good on the hair quality but I chose to ignore them. I should have followed those reviews.

I ordered from them I had a horrible customer service experience I never received my wig and was promised a refund that I never got I have contacted them several times and they chose to ignore me I should not have to talk to a lawyer about small claims you guys should do what’s right and refund me my money

I order April 23 Sunday they taken my payment off my card, I received one confirmation notice immediately after they taken my payment and I have tried to contact them every since. The phone number is not real. These companies are fake and need to be reported. When these companies get high reviews that’s because they have written them. Don’t order. I order from another company the next day a well known co. I have already received two emails and my package arrived tomorrow. We need to ask questions about these fake immature hold in the wall or someone house and call it a company.

False advertisement on shipping says 3 to 7 days. I have yet to receive a tracking number. I waited one week, then I emailed them, and they said, “Hi, my friend How is going? Thanks for your support, the wig is hot sale, our factory are working to process orders for our clients now, the shipment is a little longer than usual, but pls don't worry, we will finish this hair quickly. and will ship the wig in these days asap. after shipped you will receive a mail to check the info.” I am still waiting I only order because it said fast shipping need the wig for an wedding and it looks like I won’t get it in Time. I will be reporting their Instagram page as false advisement. I read other reviews here, and they say the same about shipping.

Ordered a wig almost a month ago no information from company And no responses with the chat. Chat always says to restart I get the message. Hello how can I help you then it disconnects. I have no tracking number. No order number and obviously no customer service. I am give me a company 24 hours from this date 4:23. if no response, I am going to cancel my order and will be reporting this company to the Better Business Bureau.

The lace looks great but the hair is straggly and not silky straight, the wig is thin, it took 31 days before I received my package and now customer service is talking about everything except the refund that I’m asking for. Do not recommend!!!!! 05/05/2023: Follow up: I was offered $15 refund and the option to keep the wig. If I was able to insert photos, you would see why this was an insult. I declined and said I wanted a full refund so I was finally given the address to return. I paid for my return ($19) and said that I would be reimbursed. Someone reached out to me 2 days after my return had a confirmed delivery. I was told that I was reimbursed. I checked and I was not reimbursed for shipping. Someone said that I was and there was nothing that they could do. After arguing with these people that my return was not reimbursed- I was told that I need to make a PayPal account for them to reimburse the $19 for shipping and that is the only way. The worse company ever. I didn’t pay using PayPal so I should be reimbursed the original way I made the payment. At this point I’m fine with loosing the $19 because I have let everyone that I know not to purchase here. I’ve never regretted a transaction so much!