WigfeverReviews of wigfever.com

Worst hair quality I have ever experienced 😭

I installed my unit today and I have to say this is by far the worst wig I have ever purchased. It looks like a cheap wig and you sewed a band in it. It has clips and they literally do nothing. I have purchased from Wigfever before and I loved my unit so much so that I came back. But after my experience with this unit, I will not purchase it again. I ordered my wig because I needed it for a special occasion I had to wait extra time they said because I ordered bleached knots. but the site didn't say it was a wait for bleached knots. Then when I received it the knots looked no different than my last one. The wig won't stay put even though it's glued down. The cap is too small. I fit the standard size just fine. The middle is squishy. Just horrible. I reached out to let them know how bad the wig was and they said I will give you a coupon. I don't want a coupon for the next wig, because I won't be ordering another one. The wig I got I could have gotten off Amazon for cheaper and faster. Don't waste your money. It seems like when a company first starts they care about quality but when they get big they no longer care and push out anything to meet demand. What goes up must come down. It is literally too many sellers competing for business for you to think you can send out bullcrap and to help ease the situation I will give a coupon. Don't waste your money with wigfever. They are no longer sending out quality units that you can keep over time.

Not happy with purchase and sent inquiry on how to return and exhange but did not get and response

Wigfever communicated very well and advised when there was a backorder on my purchase, however, when I received the order (a Kinky HD Lace Strip Frontal), I was very disappointed. Although the hair was beautiful, the space between the bundles sewn onto the lace was so far apart that when I put it on, there was too little hair to join together. Basically, they skimped on the hair and as a result, the piece I purchased was unusable. The photos on their site showed a strip with sufficient hair. I wouldn't buy from this seller again and I feel like I wasted my money because what I got was not what was pictured on their site and I couldn't even wear it. Again, nice customer service, but poor product quality.

Didn’t receive the hair, they said it’ll be here in 3-5 days, when I messaged them, they kept saying they need to produce the hair and make it good quality for me. I never even got a shipping message. I needed it for an event, 2 weeks later I’m still asking them so I told them to refund me, they said it’ll be here in 1-3 working days and they’ll cancel the order. I know it’s never usually 1-3 days but I waited to see what will happen. Now, they have gotten back to me and told me there was as a problem with their refund system, they’re doing it now. I am still waiting because that’s happened today but ignore the hassle and don’t order with them. If I paid that £15 more I would’ve had it in 3 days in time for my event with Unice hair, I also unsubscribed from email promotions and they’re still sending even though I have unsubscribed. It’s a scam.

Saw it on Instagram. I was very weary but tried it anyway and did it through PP and glad I did because when they came with the runaround on why I didn’t receive it and couldn’t give me a time frame on when I would receive the hair, I just filed a dispute. They kept trying to offer me discounts on future orders and they couldn’t even deliver on the first one. I think at one point, they had things together truly but I don’t think they have the inventory in stock for what they’re advertising and they know they can’t ship in 3-5 days because they don’t have anything on hand. I didn’t have time to wait for them to finally send the hair so, I just cancelled through PP got my money back in about 3 days and ordered one off of Amazon. Hope this helps someone.

I have currently been trying to get in contact with someone from WigFever. I've emailed, messaged instagram and Facebook, even tried to reach out on their website and got nothing. I have not received a tracking email or anything since last Thursday. it is now monday, its supposed to be 3-5 shipping. my order number is 36600102966. I see wig fever responding to people on here so I thought Id take a shot to see if they will finally respond to me. customer service SUCKS! I needed this wig for my birthday and they said it would come on time but I haven't received any info.

I don't like that you have to beg them for a refund. It was way too many hoops. On Amazon the return process is much much easier. Also their products have false advertising. The wig was very different than the pictures