Jenifer “FurFur” G.
Wicto was hands down my absolute…
Wicto was hands down my absolute favorite GPT platform. It started so promisingly. My first withdrawal went off without a hitch; however, attempting to cash out the second time has been the bane of my existence! When I went to redeem my earnings, I received a message stating, "Your cashout is on hold for a quick security review. Your balance is safe. Please contact support and we will unlock it." When I reached out to Support, after a few days wait, I was informed that two accounts were running from the same device, my husband's and my own. After explaining that my battery had died and I had erroneously used my husband's phone to log in, they graciously allowed my account and balance to be restored. Well, it hasn't. I'm still receiving the same message when I go to cashout. I've reached out numerous times via the Wicto app and the Wicto website. I emailed their customer support at "hello@wicto'.(which, by the way, is not an active address). Today marks 4 weeks in total that I have been trying to resolve this matter, and 3 weeks since I last heard from their support team. Now because my chat inquiry/ conversion remains "open" and "unresolved," their system prevents me from opening a new inquiry, leaving me to rot away in support purgatory. It's a shame really; I truly do enjoy using Wicto. They have great offers; they were always very helpful and quick to fix any issues that arose with tracking or receiving credits, and my first withdrawal was so simple... I'm so bummed, so much time waisted for nothing.




