Amy Lorraine Ruth S.
Technical issues not resolved in over a week
Update : sent now two inquiries and an email and still nothing back.. I do see they post on Instagram and I got an email about happy Mabon but nothing esle... I'm starting to think that u pay for a lifetime then after about 6-8 months u can't get back on and that's how they get u... I hate to think this but how come since the 16th I haven't been notified?? I will seek a refund since I paid for a lifetime membership and only used it about 6 months....... I started this course back in February when they offered the lifetime membership for a low price with two free books. I have done quite a few lessons and I am on I believe number 7 or 8. I have inly received kne certificate and it clearly states that after each set of lessons u recoeve a certificate. I emailed letting them know and they got back to me letting me know that they are keeping track of my journey not to worry.. OK I haven't went in to the lessons for about a month or so and ehrn I did there was no video. I emailed on Sept 16th asking what's going on and not an email back.. I tried again today and now says video not available owner was notified. I emailed again and waiting ro see if I receive an answer.. I really like this academy and feel it is for me but honestly when technical issues arise there shiuod be an email that goes out to members but nothing this has been over a week where I couldn't access videos.. If I get a response and it gets working again I will definitely come back and change my review because except for this hiccup it's a amazing learning tool




