Whole Foods MarketReviews of wholefoodsmarket.com

I recently tried out Whole Foods' curbside pickup, and I was appalled by the wastefulness that Amazon and Whole Foods displayed in bagging our items. The bagger used 8 separate paper bags for a $75 grocery order. For reference, I regularly fit this amount of groceries in a single reusable bag. They bagged individual items within the larger bags for no reason. An onion was put in its own individual paper bag. Two household cleaning items were bagged individually in plastic, despite the fact that they were ALREADY IN SEALED CONTAINERS. Why?! The world offense was an ice cream sandwich came in a large, non-recyclable plastic padded envelope. Good God! Amazon wants to be net zero by 2040 by power its operations with renewable energy. It has purchased 100,000 electric delivery vehicles and committed $2 billion to a climate pledge fund. But here are simple things that Amazon and Whole Foods can do today that would greatly reduce the damage to the natural world. Packaging is one of them. Why are you refusing to take easy actions to mitigate your damage to the environment?

They are going to kill someone with their food delivery. I've been using it for a couple of years now, because I am disabled, but don't ever, ever buy anything perishable. Not once have I gotten ice or cold packs in with seafood or meat, and after getting food poisoning twice, I learned my lesson. Not only that, but I've had meat leak onto fruit and veggies that I've had to throw away. And the stupid thing is, is that it could EASILY be fixed by making cold packs mandatory for bags with perishable items, or at least make it an option at the check out screen.

Even though I think this is a form of control, I do normally wear a mask in stores if required and don't give employees a hard time when they remind us to do so. I understand it's part of their job nowadays to ensure their customers comply. However, what we experienced at Whole Foods (in Naperville) today is over the top. My husband had his mask on, but slipped below his nose. This man in a uniform walked up directly to him and said something like "Sir, you have to put your mask over your nose if you want to stay in the store." My husband said "thank you very much" and fixed his mask. We continued shopping for just a little bit then at the cash register when we were literally almost out the door the man in uniform stepped in front of us again as if he was hunting us down. (Mask slipped down again a little, but not even exposing nostrils) he proceeded to tell my husband that if he had to tell him to fix his mask one more time he would have to get the police involved. Really, Whole Foods? Is this really necessary to treat your customers like criminals? Did I mention there were no other shoppers in close proximity and the cashier was behind plexiglass? In the end my husband said we're leaving shortly and that he thought the guy's shirt should be brown. The uniformed man said "I don't care what you think" and walked away. My husband said "I don't care what you think either." The cashier was trying to be nice - to make up for the bad experience. We finished our purchase and left. We will definitely not be frequent shoppers here.

Whole foods is the ABSOLUTE WORST!!!!! I spent a whole 3 hours trying to redeem a gift card that I was given as a Christmas gift. The customer service was absolutely horrible. They hung up on me several times and were uniformly rude and uninformed. Nobody had any information about the gift card until the last call I made. A complete waste of my time! In the end, items in my cart were out of stock and my dinner plans were ruined. Additionally, the customer service lady informed me very rudely that it was a policy for years that gift card were unredeemable online. It blew my mind that we're living through a global pandemic and the company will not even look into a policy as simple as this! I'm disappointed. My order will arrive soon, and I wasn't able to use my gift card. I will wait to see about the products themselves.

My cashier Crystal in Fort Myers Florida looked high as a kite and was SO rude. She got into a shouting match with me- she said they don't pay her enough to deal with me. That white trash addict needs a NA meeting. Never shop there!

Whole Foods is Nazi, Germany. I have never had an issue shopping w/o a mask as I can't wear one. They offer but I decline and all is well. Today I was shopping and a guy cut me off and asked if I needed a mask and I told him I couldn't wear one and he said then I would have to have a "wellness check." I told him no I didn't and then he said I would have to leave the store and I told him I wasn't leaving and walked away. After I paid for my groceries, I spoke to a Team Leader and he confirmed this is their "new policy." If I can't wear a mask, face shield or get my temperature checked, I would have to leave. I told him I'll never shop at Whole Foods again and walked out. All of this time has gone by and now they want to check your temperature, which means absolutely nothing. This has nothing to do with Covid and everything to do with control Fudge you, Whole Foods!

I checked wholefoodsmarket.com for Harbor East to read "Guests 60+, at high risk or with disabilities can shop in-store from 7 - 8 am on Saturday (Closed Christmas Day)." When I arrived at 7:30 am, I was told repeatedly that the store did not open until 8 am. How come the staff were not scheduled for customers at 7 am as scheduled?

They sold me a moldy strawberry rhubarb pie and went back to returned it two hours laters, they don’t have me my money back, really bad costumer service. This was at Monterey California location.