Whole Foods MarketReviews of wholefoodsmarket.com

I have been shopping at WHOLE FOODS Sarasota since they opened over 10 years ago.Needless to say,I should be recognized by now but with the constant turnover in employees, guess that is too much to ask for.I am disabled and I bring my service dog in in a dog stroller.I use the stroller as stability to walk but I also suffer from seizures and PTSD.He is a 9 lb yorkshire terrior who is very calm/quiet.Today as I walked by an employee who was stocking shelves she informed me that only service dogs were allowed in the store.I told her my dog was a service dog which his bright red collar clearly stated. Instead of simply saying OK and getting out of my face, she proceded to tell me just because I SAID he was a service animal didn't mean he was. This power hungry employee clearly does not know the ADA rules for service animals.She insisted in engaging me in a harassing conversation of which I was not going to give her the satisfaction of upsetting me.I promptly went to CS and asked to speak to a manager and guess who it turned out to be?Beth as it turns out was happy to come to CS to once again be rude to me in front of customers.When I asked CS for the corp. phone # Beth taunted me further telling me please call them and tell them I am doing my job. What is wrong with these big companies that hire these incompentant young people who are so disrespectful to customers?The guard on the front door when I entered the store talked to me when I approached and admired my well trained animal.I am so tired of being disrespected for my disabilities.I am not responsible for what other people do and this employee had no business talking down to me and embarassing me in public.If there is one thing those of us who have legit service animals know is that we know our rights.Needless to say,WHOLE FOODS will not be getting my business anymore and I am filing a complaint w/ the ADA.

Absolutely unprofessional and disrespectful with people customer service at the checkout Fulham Whole Food 21.05.2021.I'll never go to this store again.

They charge more then the 10%sales tax on non food items. Charged me 20 cents more. Plus taxed on reg price not the sales price. Will not go there again. They know a lot of people won't check and calculate their tax, especially the well off people.

If I could give negative stars I would. Worst employees EVER. Every time I shop at Whole Foods, specifically Willowbrook IL, it is guaranteed there will be an issue. The employees are incredibly rude, aggressive, and disrespectful. When reaching for the packaged salmon from the gentlemen at the counter, I am yelled at like a child. The COVID protocols have only increased their anger and feel obligated to yell and watch your every move. I’ve been laughed at by the employees after I responded back in a harsh manner due to being treated with absolute zero respect. I’ve had it with Whole Foods, after numerous efforts to try to keep shopping, I refuse to come back. Whole Foods, you have a great product selection, however, a lot of your employees are deplorable.

THE GRILLED CHEESE IS DISGUSTING🤮 I ALMOST THROW UP ITS MY BIRTHDAY AND ITS RUINED! seriously whole food?😠

I went into a whole food store yesterday to buy a nice meal for my girlfriend who cooks for me almost every day, I just wanted to show her my appreciation. I was in a very good mood at the thought of doing something that would make her happy. I went into the Whole Food store and began shopping. I saw a young man behind the counter in the meat department, I thought a nice sirloin would be good, so I went over and picked out the steak that I wanted, when I told him what I wanted, he looked at me like I just climbed out of a sewer and he was sarcastic with me. I speak with a speech impediment and sometimes it's a little difficult to understand me. I saw and heard the young man, I just ignored it and went over to another display which had hot food. I started to scoop some of the vegetables and almost as if from out of nowhere another man appeared demanding that I wear gloves, no problem, I get that, but the way he said it, really rubbed me the wrong way. again I just ignored him. I went around to the other side of the display and picked up a pair of latex gloves and started to put them on. The man followed me to where they had put plastic gloves and demanded that I wear these plastic gloves. I hope that whoever reads this post will take the time to watch this video. People deal with things in their own way but more and more, I see this kind of thing. this is not a Wholefood store but trust me it won't be long before it is if you don't train your employees better. It wasn't what he said, it's how he said it. Ok so at this point I was getting angry, I just played along because I didn't want to make a sean. It's not just me, this kind of thing happens on a regular with this store . I fully understand his concern, I own a small company that sells PPE, I get that but he was very rude. where on earth do your employees learn their customer service skills, gangland USA? Those guys almost stirred some very DARK thoughts in me, thoughts I just don't like to have. This was an awful experience, NOBODY, absolutely NOBODY talks to me that way, especially when I'm there to support YOUR business. I hope that someday, someone who works in wholefoods will actually read this and give a darn about changing that systemic ignorance around. You were great once, what on earth happened? This could be your store.

TERRIBLE!!!! Horrible customer service! Do not go to the Whole Foods location on Pembroke Pines ! Not the first time I have a bad experience, my fault for coming back , never again !

I was told by my the cashier that there was one line for all cashiers and I apologized because I didnt know then I saw him take another customer of color the same as him. I also saw him tell another customer after her that there was one line which both of us are not the same color as him this was very disturbing to me. Shouldn't we all have the same rules? You can't pick and choose who can skip the line or not thats terrible and wrong. I will never shop there again.