Whole Foods MarketReviews of wholefoodsmarket.com

Website ordering is ridiculously terrible. The most simple things are impossible to find/order. Surprisingly one of the worst web ordering systems ever. No joke.

Amazon turned Whole Foods into Walmart Lite. Years ago Whole Foods used to be a nice place to shop. Not only could you find a plethora of organic foods, the ambience was nice and the employees were knowledgeable about organic foods. Fast forward after the Amazon acquisition: finding organic foods without garbage and fillers added to them is almost impossible. 365 brand is now choc full of canola oil, gums, msg, and other questionable ingredients. I kid you not, you can actually find more organic food in the Publix bakery than you can find at Whole Foods bakery now. Finding organic food in Whole Foods bakery or deli is literally like looking for a needle in a haystack. The ambience has gone from nice to noisy jarring warehouse with ugly sales stickers everywhere. The store is filled with people who clearly appear to be just looking to use their Amazon prime membership discounts and not interested in health-conscious foods. No offense but a number of them look like they never met a donut they said no to, and look horribly out of shape. Many of them fill Whole Foods not wearing masks during the pandemic. You can tell a number of them are willfully ignorant. Not at all the healthy minded people that you used to primarily see. It is a completely different demographic, one of people looking for a discount from Amazon instead of a health-conscious consumer. Instead of associates who use to walk you to something you would ask about and volunteer knowledge about products, you have cashiers and associates who act like they were raised in a barn. They holler to one another across the store, get right in your space while not being properly masked, look like they have been chain smoking for the last 20 years and that they just got off from their job at Circle K or 7-11 gas station. The refinement and sophistication is gone. Amazon gutted Whole Foods and turned it into Walmart Lite. I prefer Sprouts now, and I hope some other organic foods store (and I mean organic as in committed to organic foods and not selling out for $$$$$) comes along and eats the lunch of Amazon’s Frankenstein remake of Whole Foods. I cannot wait until a rival comes along and pushes Amazon Whole Foods out of the organic food space. Amazon has already been pushing themselves out of the space by replacing the good organic options they had before by filling them with garbage ingredients and adding less organic stuff to the shelf. Amazon deserves what it may get for doing this and I hope it causes Whole Foods to tank out of the organic foods space. Alternately, I would hope that Amazon and Whole Foods invest into turning Whole Foods into a top quality organic foods mecca and not an Amazon Prime sales mecca, but let’s be honest we all know that will not happen because making that $$$$$ is far more important to them.

You have the most rude people working at whole foods on Carlisle in Albuquerque. I have no problem being the only man of color shopping there at that time but your employees and some customers alike are very rude. I got some tea for my wife and instead of being treated like a paying customer your employees followed me from when I entered the store like I was going to steal something. While standing in line I was getting disgusting looks from your customers as well like its a white only store. I politely payed for the tea and left in disgust with how your people treated me. Never shopping there again, but hey that's what you want

Found the back of the slice of pizza that I got from Whole Foods was fully charred. The cust service acted as there was nothing wrong with it!

Last night I bought a box of 12 bottles of wine, I took it from the counter in front of the boxes and I simply paid for 12 bottles a total of 38.78 dollars, when I got home and opened the box there were only 6 bottles that is half of the box was missing, very confident that they would help me, I went the next day, and the manager, a very unkind lady, much less empathetic, told me very calmly that she could not do anything, that I should have checked the weight and the bottles, incredible that I must check if they did a bad job and lose almost 40 dollars! She did not feel like admitting anything! She is the worst manager I have ever seen, the few times something has happened to me at Publix for example they are always so nice !!!!! super mal Whole Food at 7930 SW 104th St, Miami, FL 33156

All packages are being left near the entrance to the apartment building

The last few times I have gone to Whole Foods there have been long lines to check out. They now have self checkout but that is for a few items and is very annoying if you buy a lot of produce. I am not paying high grocery prices to check out my own order. I wish Whole Foods would offer enough money so they could get people to work there. I also shop at Trader Joe's and they give people benefits and pay them well - there are always the same people working there. Jeff Bezos certainly makes more money than he could ever spend. It would be great if he gave some to the people who work for him. He has ruined Whole Foods!

I've experienced the dropping of one of my items from my cart several times, and when I ask them to bring me the missing item, they pass me along to just about anybody, never really helping, This is AWFUL customer service. They obviously don't care. And it appears they are anywhere but in your town or country. They're probably so far away--on the other side of the earth--that they don't HAVE to care.