leslie A.
The Customer Service was absolutely…
The Customer Service was absolutely awful. It was a weekend and there were no cashiers and no lights on any register. The Supervisor. said oh yes we have cashiers the man in self Ck out, said there is no light on because we have no cashiers. self service does not take cash so you do need cashiers. when I said something to Jennifer the Supervisor, she still never put a light on, so the next person would know where to go 4 a cashier. When I confronted her about it, she was rude put out and walked away from me. What makes it worse is, she is a supervisor, her name was Jennifer at Fort Worth store off of vision Street, so she is role modeling. This behavior is OK to her staff. In this case this morning, she was well modeling this behaviorto a young oriental man at self check out. Also, your feedback Back survey is not working 2 people tried so you need to get your IT team on it. Neither was the supervisor even aware that you had feedback. Last of all you’re supposed to be organic Whole Foods,health yet you don’t care about the environment! ever since Amazon took over and you have NO Recycle bin for plastic bags!!! They told me once Amazon took over,you took it away per your employees. The prices r sky high, their cust svc awful. I would not recommend them to anyone and if possible I would’ve given them a zero

