Whole Foods MarketReviews of wholefoodsmarket.com

Was a good respectful company placing high regard on its team members, times change, things change and whole foods falls short in every way, Christina minardi the worst absolute worst example of good leadership, wfm has become such a disappointment with Christina leading the way in disappointment, whole paycheck

This concerns 400 E Brooklyn Village Ave Charlotte Nc 28202 Well me and my husband and my son came here today and got hot food plates when we sat down to eat the lemon rice we got is still no flavor and not fully cooked. It was still hard the potatoes are hard (not done all the way) the chicken tenders and the popcorn chicken are dry no flavor at all the meatballs are still a little bit raw inside we paid 44$ plus for our food this by yet the worst food we have tasted and especially for this much it is very not worth the price I rate this food 0-10 no stars

Went to Whole Foods think I would get the premium steak and it was awful who dispatched me in the Pembroke Pine store didn’t even show me the state he chose. Didn’t even ask me which one paid $70 for three steaks should’ve just gone to Winn-Dixie some other reasonable priced Market never go back again. The steaks were stringy not worth the price. Don’t understand how people go there.

Whole Foods has a yearly revenue of approximately $6B but chooses to landfill product instead of donating to local food banks. I recently landfilled 942 cases, 8,478 lbs, of privately labeled product valued at $52,208 because the product has been discontinued and Whole Foods refused to allow donation to food banks. These large corporations must be held accountable for the disgusting waste of resources and the complete disregard for humanity by choosing their private label over feeding the homeless. The material is a "waste" anyways, why waste it at a landfill, when it could be used at a food bank.

I am a religious strict vegan. I had placed an order with Whole Foods through Amazon today. In the notes, I stated that I am a strict religious Vegan and please do not place any food that is not vegan into my cart (or bring it to my home). However, and I don't know how this happened, but it doesn't matter… I was delivered animal carcass hot dogs. I contacted Amazon Customer Support and explained the situation and that I am appalled and repulsed by this action that brought an animal carcass into my Vegan home. I had to dispose of all the groceries and had asked for a full refund …and that the tip for the fulfillment has been reversed. I was advised that they would not do anything about this other than refund the amount for the hotdogs. These are the two people who might dealt with: Liz - supervisor Hadold - customer support

food is disgusting, has become worse and worse, stopped eating there as would get sick after eating from the buffet, none of the locals eat ,from there anymore since a long time, it has such a bad reputation in terms of food and staff, no idea who they are catering for, the foodnis like one imagines prison food to be like, sheer slop. last time there wanted to buy organic salad asked a petitie woman working in the section, she said, oh we don't do that anymore, as she walked away, I looked, and the organic lettuce clearly on shelf . I have to wonder if these people are OK or if they just don't give a hoot. none of the. buffet foodnis organic or the freshly made juices/ frozen fruit is used and they have done this since the day the opened. the security staff target people of a certain demographic for no reason and don't seem to know their job at all. the dining area is full of strange people/ homeless and people sitting all day there , its noisier than McDonalds,Locals just avoid it now/ all their branches/ I suspect it will close down soon / as other places you can buy exactly the same products and with good staff service

Yesterday at Whole Foods at 808 Columbus Avenue in NYC where I shop all the time (5 days per week)--after checking out and beginning to exit the store, I felt something wet on my ankles, and I realized I must have a leak in my bag. I stopped, looked down and saw a leaky trail from the bottom of my Whole Food recyclable bag back to the checkout counter. I went back to the cashier I had just left. The bottom of my bag had gotten soaked and ruined by the amount of Whole Foods 365 Glass cleaner which had leaked inside my bag because the nozzle wasn't firmly screwed on the cleaner. I asked if Whole Foods would replace my Whole Foods recylable bag which I had bought from them a while back (they don't give them away). I was asked to migrate to the Customer Service line to plead my case where the man there informed me that if I had put the groceries in my back pack, they wouldn't be able to replace that. However, I had not put them in a backpack--I had put them in a recyclable Whole Foods bag that I had purchased a year or so earlier. And I was pretty sure that if it had been a paper bag that I had purchased at check out, and the bottom had become soaked through, they would have replaced that! The open Whole Foods product (the glass cleaner) had now rendered my bag unusable. Not only would he NOT replace my $2.19 bag (plus tax), he CHARGED me $.10 additional for a paper bag in which to put my groceries to get them home after a Whole Foods product had rendered my recyclable bag unusable. Even though I had brought my own recyclable Whole Foods bag which I could no longer use because the glass cleaner had saturated it, he still charged me $.10 for the paper bag. They took ZERO responsibility for the fact that their product leaked into my bag and made it unusable. He never apologized for the bottle of glass cleaner having leaked in my bag, or the fact that some of it splashed on my leg, or that it ruined by recyclable bag, rendering it unusable. No--he was about charging me $.10 more for the paper bag and the $2.19 + tax for the purchase of a new Whole Foods recyclable bag. No wonder Jeff Bezos is worth $238.2 billion dollars if they're that hard line about shopping bags at Whole Foods. I came home and contacted Whole Foods, who did nothing about it other than listen. One girl at the Whole Foods help line stated that it was not possible to replace the recyclable bag without my repurchasing it. I was not trying to pull a fast one on Whole Foods. I've shopped there years without incident, and I spend about $300-400 there per week which is not nothing (15K to 20K annually). But if this is how they treat their customers, I can just as easily go to Trader Joe's at 670 Columbus Avenue, Key Food at 733 Amsterdam or Westside Market at 2589 Broadway. And will.

The one star goes to the unprofessional, uncaring individual who handled the Amazon return desk on the 9th of July, 2025. His mishandling of our returns to Amazon causing us to file a dispute with our credit card company. When my wife went back to ask for his help, he refused and he was also very rude.