whole-naturals.comWhole Naturals is about embracing healthier living from the inside out. We have created a variety of skin care products that are natural and safe. We define natural as a combination of ingredients come directly from the Earth without chemicals or additives.
whole-naturals.com (whole-naturals.com) has 87 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Salons & Clinics · Paramus, New Jersey
Excellent
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Salons & Clinics · Woodcliff Lake, New Jersey
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Showing 8 reviews with 1 star · Clear filters
Sweet V.
This is the worst company I have ever done business with. All my chocolate chips were melted together
Response from whole-naturals.comSep 15, 2026
Dear Sweet Vegan, I'm sorry, I think you're mistaken, we don't sell chocolate. We are Wholenaturals, please let us know if there is something we can help with.
Mark S.
The language was tricky, we thought we were getting two gallons but they only sent one. We'll never order from them again.
Monica C.
Order never received. Attempted to Contact seller via phone and email no response. May be scamming consumers.
Christina T.
My order has never arrived.
Unhappy C.
This place is a huge scam. Took my money never sent my order. Disgusting business I would never suggest ever ordering from them
tnalaj
I have not received what was ordered. I see the note in the review request that the review request may arrive before the product, but it's now been more than 2-weeks. I have tried 4-times to contact Whole-Naturals but have received no response to my request for the order status. Are they on vacation or just GONE! :-( :-(
Jenn L.
I will not ever order this brand again. I was excited to order from a family owned business but my expectations must have been too high, like responding to an email concern went unreturned. Here is my full email to them:I just began using my first bottle of your liquid castile soap. I followed the recipe for liquid hand soap and we absolutely loved it. Unfortunately, the recipe for laundry detergent is very much under performing. There is so so much water in that recipe, is that even necessary? The mixture immediately begins separating after every use, chunks of borax and washing soda are clumping heavily. The very worst part is that my clothes smell significantly of body odor after a full wash cycle. Is there a ratio issue in your laundry detergent recipe? I'm having a hard time wrapping my head around hand soap being 1:1 soap to water ratio while the detergent is 1:17. I am really trusting your company in this new adventure and I I'm feeling a bit sour about the entire experience. Any advice would be greatly appreciated.
Response from whole-naturals.comMar 26, 2023
Thank you for your review....Thank you so much for reaching out! Please accept my apologies about the delay in responding to your email, as it seems to have fallen into my "spam" folder. As soon as i read your review on our site, I looked in my inbox and found it. I am so sorry that you are not having a positive experience with Whole Naturals Castile Soap. As a family-owned small business, each and every review is important to us, and I would like to offer you some additional tips about laundry usages, plus a full refund on your purchase. Please keep your eyes open for an email to give you more tips and strategies for a better laundry experience, as well as information about how we would like to issue your refund. ♥ Alex & Yohan ♥
NW
Unfortunately, the smell was awful for me. Like really bad. I'm sure some people will think it's pleasant, but it is not for me. This smells nothing kind other brands of pure Castile soap (unscented) that I've tried. Maybe the other brand was lying about adding a scent, but this was truly bad to me. Other reviews say that adding scented essential oils don't help either. Too bad.
Response from whole-naturals.comMar 17, 2023
Thank you for your review....we are so sorry that you are finding the scent unpleasant!! would like to assure that our product does not spoil, and has an extended shelf life. While our Castile Soap is an unscented product - which means that there are no added artificial scents or perfumes, it is made up of organic and naturally scented carrier oils, which do have a scent - but it's a natural scent. Additionally, because our product is made with certified organic ingredients it's not unusual for different batches to have slightly different scents and different colors. The plant-based oils are harvested at different times during the season, which could also account for varying scents and tone changes - this does not affect its efficacy, and over time, you will find that the smell does dissipate. I can't forget to mention, many of our recipes have suggested essential oils to add (I LOVE using citrus scents for home cleaning projects). That will also help add a gentle fragrance that you may enjoy. As a family-owned and operated business, we appreciate each and every community member. We are very proud of our product and wholeheartedly stand behind the product, and offer a full money-back guarantee & replacement if (for any reason) you're not satisfied with your purchase. please check your email as we would like to send you out a replacement bottle. ♥ Alex & Yohan ♥