WhitesmokeWhiteSmoke makes English grammar correction software, translation software, and other specialized English writing tools. Free online software available.
Whitesmoke (whitesmoke.com) has 80 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Jim B.
The life time membership is a scam. They shut me down like clock work every year and I had to fight and get it turned back on. Then finally they shut me off and refused to support my membership altogether. The expensive lifetime membership is a fraud. This company would be a good candidate for a class action lawsuit!!
Blue L.
AUTO-RENEW SCAM!!!!! I paid for Whitesmoke for one year. I now have a notice from PayPal that they have auto-charged me. I wrote them and told them that they have exactly 24 hours to refund my money. No response. 24 Hours later PayPal has flagged this transaction as unauthorized. White Smoke cannot access the money from the charge. The money has been frozen and I should have my Credit Card refunded for the amount in 10 days. This is one of the benefits of paying through PayPal they have pretty stringent Customer protection policies.
GH
Look like they stop operating, all phone lines and servers are disconnected. Whatever we subscribed just gone out the window.
SA
I purchased White Smoke since 2012 for a life time, but when I asked them to update it. They said that they changed their policy and I have to pay for it on a monthly basis. I had the old version which I already lost when my computer stopped working and no hope to even get it back on my new computer. They are not helpful at all or even have any loyalty for the customers. I lost my money! I don't recommend it for anyone.
Clyde
i purchase a software from them for $50 from TNW deals from lifetime subscription. They are legit scammer. i cant even download or use the software until now. I tried to email them but none of them replys.
Игорь Д.
Terrible customer service, no feedback from support. Very ineffective service.
James M.
shayne, I paid for a lifetime license and they cancel and wanted me to pay for another year. Shayne hope you can resolve this problem before my lawyer get involve and my license number is 1032599388
Marcia
Purchased a life time product to access everywhere. They blocked me from using after couple years. Contact customer service they cannot find me... They collect the money and run. Stay away from this scam business. Set them all the proof, they close the tickets without responding. Bad bad bussiness.
