White Market USAReviews of whitemarket.info

Never order on this website. They steal your money. I ordered two T-shirts, one arrived and It was made oh an horrible plastic material, the other never arrived. When I tried to use the chat before buying they were kind and replied immediately. Now it's been 4 months since I tried to contact them to have a refund. They seem to have disappeared

I made an online order on Feb 26, 2020 and here I am now still waiting to get in contact with customer service for any assistance and even reached out on their social media no response let alone apparently their website is down now? So Impossible to get in contact. No email update or anything how disappointing I had such high hopes too.

I am deeply disappointed with the customer service from White Market. I ordered several items back in February and they have yet to even be shipped (never received a confirmation shipment email). When I reached out to the customer service email, they told me that due to COVID-19 and international shipping, I might have to wait longer. Fine. I waited another month or so until I stumbled upon an IG post of theirs with commenters calling them out as a scam company. White Market even responded to a comment on the post pretty much saying that they were bought out by a different company and to reach out to a new email for customer service issues. Not even an email informing me this was happening or that it could affect my order. It’s now been 2 and a half months and I still have no idea where my package is. My advice? DO NOT PURCHASE ANYTHING FROM THIS COMPANY, unless you want to go out of your way trying to figure out where your order is and if it is even coming.

I bought for Christmas a belt and some trousers. The belt came with the front part with the pattern and the other part was completely black. It was so expensive for the quality that the belt came. And the trousers I bought were si small and nothing like the picture they showed, and now I can't wear them or even return it because they say in their website that you can not. I am never going to buy anything from this website again.

Never order from this website! I ordered 3 items on December 18 and it’s now April and I haven’t received any packages or a refund it’s a huge scam, the website should be shut down

Don’t bother! I ordered a top last week and what I received was definitely not what was advertised. The material, size, design looked cheap I will not be buying there again and wouldn’t recommend anyone to since they DO NOT accept refunds.

First off, their little ask box that claims they typically reply in a few minutes is only correct if you're willing to wait up to ten, even a lot longer. When whoever is on the other end of the line has had enough of dealing with your complaint, they just disappear. The staff were snarky and rude and entirely unhelpful. Don't bother to trying to contact them via instagram either. They won't even bother there. I ordered two items and they claimed that they shipped them separate to keep the package weighing less and therefore cheaper to send. TWO items. One arrived, the other was never even shipped after 17 days. 17 days and they couldn't even get it in a box to send it to me, but blamed chinese new year for why they hadn't shipped it? In March? I'd understand if there was a problem with BOTH but they have no reasonable explanation as to why one is here and the other is not. The item that did arrive is terrible quality. I ordered the "casual kawaii pullovers" in a medium, what they sent me was a small. Either that or they're lying about the measurements on their site. It's hardy wearable, the fabric is so cheap that it WILL rip. If you're reading this and still consider buying, please do not. They only care about the money not about the service or what they sell. Update: my order has disappeared from my account and this company is trying to rebrand themselves as WiFi.gallery. Please be cautious.

Unfortuntely I have been taken in by the scam that is White Market. DO NOT shop there!!!