White Market USAReviews of whitemarket.info

They have no return policy on cheap rip off items or anything

Sold me an item that didn’t match the item used on their website to advertise it. When confronted with pictures of the item, they agreed to refund except they wanted me to cover shipping to Canada to return the item. After I refused to do that they decided to claim that the item does match the image used to sell the shirt (absolutely does not).

If I could give this 0/5 stars I would. The WORST customer service. I ordered an item mid April, they emailed me within a day or two stating they didn’t have it in stock and never refunded me. They said it was issued and I would receive it in 1-7 days. That was weeks ago. I’ve emailed numerous times and even tried contacting them on social media to question when I’d be receiving it. A response would have been lovely. I feel scammed. It was only 60-70 dollars but now a days things are expensive so it’s very unfortunate they took my money from me. Would not order from here. Update: They must have seen this review and decided to email me back saying they can send it to my PayPal account. What kind of company is this. Update 2: They reply to this review saying email us. Yet they haven’t replied to my 3 emails. Also state they say my payment has been refunded on a website. No it hasn’t or I wouldn’t be taking the time from my day to write this review. Update 3: They continue to reply to this review and still don’t reply to my emails. I’d be happy to screenshot all the emails I’ve sent. So stop lying and just give me my money back. This company is ridiculous Update 4: they say they refunded me on April 5th yet I didn’t even order until mid April so that’s impossible. I would love if your legal team could get involved so I can receive my refund. Update 5: Now been over a month and a half, going on two months and still nothing. You’re warned, do NOT order from here

To recap: I ordered merchandise in January. I never received it. I emailed on Feb. 5 and again on Feb. 21. They did eventually respond to me on Feb. 28, saying the item sold out right before I ordered. I don't believe that for a second. Why would they not have notified me? Why was the order listed as "Canceled" on the website? On Feb. 23 I was offered a refund to my debit card in "1-7 days." The debit card I had used was canceled due to a fraud attempt, so I asked them to use Venmo. On March 15, they said they could use Paypal. I gave them my Paypal ID. It's now April 14. Have I received my refund? Have I heard one word from them? I think you can guess that I have not. White Market is a total scam. DO NOT ORDER FROM THEM I didn't lose a fortune, but even $40 is more than I can afford to throw away right now. Update: Shortly after posting my latest review, received a reply from White Market. They said that since the card I used for the purchase was canceled, they couldn't refund my money to a card. They said that if I gave them my Paypal email, they would send the refund there. I must point out that I told them my card had been canceled back in February, and on March 15, I gave them my Paypal email address. There is no reason why they couldn't have refunded my money by now. It's just another delay tactic.

White Market responded to my review, telling me to email their support team at the email address I already have. This is not helpful, since I have already emailed twice about my missing order and no one has responded. The first time I emailed was on Feb. 5 and the second time was on Feb. 21. I haven't heard a word.

This is completely surprising to me to see that it has a lot of good reviews knowing the site is a scam, i guess they faked the replies too... i made an order of 300$, and my friend of 1k, we both emailed the site and they replied with a broken English then never replied back and it has been more than 1 month and a helf. Be careful everyone and do report it EDIT: the store closed right after they replied to me, more proofs of how they are scams yet the reviews of 5 stars are still going on lmao

I ordered 3 shirt, 1 hat and a bag, like 3 months ago. I have received only the bag. I write them on instagram, Facebook and send them 4 mails. I have no answer. It was probably a scam. For the answer to this, I have send an other mail, no answer again. I check every mailbox, i really think it's a scam take care.

Do not use this company please. I ordered 5 different mystery gift boxes in January and only 1 arrived. It was TERRIBLE quality literally still wrapped in packing with chinese writing on (so not american or anything). When I subscribed to their service it came up on apple pay as roughly £3.60 so I thought was worth a go! Now I just got charged 2 amounts of £24 and one of £12 and have still only received 1 package out of 5 and am getting billed for extra things now for way more. I have emailed multiple times to the email address they supply and had no response. I have annoyingly now had to spend my evening on the phone to my bank getting a new debit card and cancelling my old one. Been reported for fraudulent activity and hopefully will get in trouble for this. Terrible.