White Market USAReviews of whitemarket.info

Response from White Market USAAug 24, 2025

Hi Gaye, We are so sorry to hear about this. If you can send our support team a email containing images that show the flaws, we can certainly help you open a dispute for this asap! Our support can be reached on: [email protected]

Response from White Market USAAug 11, 2025

Hi Leonardo, We are so sorry for this, this is not acceptable and we take quality control very serious. If you can send us a picture of what you got to [email protected], we will open a dispute right away and we will be able to cover it for you if there is an issue! All the best,

Response from White Market USAMay 29, 2025

Hi Rochelle, We are so sorry for your negative experience. Recently due to tariffs we found some of our packages have been lost in the mail due to this delay. If you did not get your package, please email us at [email protected] and we can certainly cover it for you or try to send it again now that the tariffs are on pause! All the best,

Response from White Market USAMar 30, 2025

Hi Samantha, thank you so much for this awful review. It looks like your shoes were sent but unfortunately due to internal issues in Canadian post, they changed the tracking and sent us a new one. We have sent this to your email and you can track it here: https://global.cainiao.com/newDetail.htm?mailNoList=JY25CA10A000231372

Response from White Market USAMar 17, 2025

Hi Emiliano, Thank you for your email. I am so sorry for this experience. If an item is out of stock, you will get a email from us notifying you within 24 hrs of your purchase to the email you entered. Yes at times when refunds do not go through the traditional bank way, (due to card expiration, security etc) we may send it to your paypal! All the best,

Response from White Market USAMar 4, 2025

Hi Diamond, Please email us at [email protected] and we can certainly help you track your order. If it is lost, we can absolutely cover it for you!

Response from White Market USAJan 25, 2025

Hi Charlotte, It looks like you reached our multiple times and opened up multiple support tickets for this. A refund has already been issued from one of the support tickets however you are requesting another refund from another support ticket. We can only refund you once. Please take care of yourself.

Response from White Market USAJan 15, 2025

Hi Birgit, Thank you for your email. It looks like your local Denmark post should have notified you about your package and you were supposed to pick it up: https://global.cainiao.com/newDetail.htm?mailNoList=00573132900318907947 It looks like it has been returned back to us. We can certainly try to send it to you again if you'd like? All the best,