White, Jacobs & Associates is a premier consumer services firm. WJA offers an aggressive alternative to credit repair and debt settlement - Attorney Powered.
White, Jacobs & Associates (whitejacobs.com) has 281 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
whitejacobs.com
Website
whitejacobs.com
Category
Legal Service Providers
Location
Plano, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 21% of reviews.
Latest
Most recent review: March 2026.
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I first came across White Jacob and Associates with a simple Google search. I looked into a few other agencies and decided on a consultation through them. My husband and I were wanting to begin our search of a our first home and I knew it was time for me to work on my credit.
I worked with Edgar Durate and expressed to him what my end goal was and he assured me that he can help me out to accomplish my goal. He was very professional, easy going, and attentive explaining everything thoroughly. He answered my many questions and was very responsive. Never did I feel any hesitation or anxiousness throughout my process. I knew he was working and he would keep me in the loop of everything.
In the beginning of my process my score was 500, now my scores are sitting in between a 685 and 734. Did I mention even after I completed the program Ed still continued to work with me on ways to improve my credit?!
What I loved the most about the total process was peace of mind it brings! You can’t put a price on that! To know you have someone you trust helping you towards your end goal. I am so glad we decided to go with White Jacob and Associates! Because of Ed and the team I am happy to say we will be moving into our first home!
RD
Rick D.
Overpromised and under delivered
Overpromised and under delivered for $1975 and 13 months. Represented themselves to me as an authorized representative of Lifestyles Unlimited Real Estate Investment Group, which is why I chose their firm. Turned out to be a flat lie. They were happy to take my money, did not deliver on any promises and in fact have made excuses. Made additional promises and then stopped communicating. Refuse to provide evidence of any work performed and for all intent and purpose have told me what I can do with myself. Formal action against their company is in process. I would highly recomend you contact me for details before doing business with this fraudulent company. I am happy to share any and all documentation to prevent you from making the same mistake I did.
Response from White, Jacobs & AssociatesOct 16, 2020
Please contact our offices immediately as we are not able to find your name or any variations in our CRM system.
Thank you for the updated review however please email us at [email protected] with your legal name and contact information so we can attempt to find you in our CRM system and look into your claims ASAP. Thank you.
JA
juana A.
My husband and I had such a great…
My husband and I had such a great experience with Derek! I totally would recommend him if you need help with getting your credit score up! We literally saw improvement within the first week! Thank you so much for such a great experience.
RN
Robert N.
If your credit is bruised these are the people that can help!
I have been dealing with WJ&A for about 6 years. I moved to Texas 10 years ago and ended up doing a short sale on our home in Michigan. If you know anything about short sales it decimates your credit! After a few years of renting a home in TX we decided to purchase a home in TX, but my credit score was in the 400's. I approached WJ&A and after a year working with them my credit score was high enough to purchase a home. This year I ordered a 2020 Corvette and my wife, and I are looking for a 2nd home so I thought what the heck let’s see if we can get WJ&S to improve my credit score even higher to get the best rates on these two additional major purchases. Christine Scallin with WJ&A handled my accounts and as of today all three credit bureau scores show an improvement of 100+! WOW! Christine and her team were always available to answer emails and take my calls. I highly recommend Christine and WJ&A to anyone who is looking to get the best credit score they can!
DA
Dallas
Excellent Service--Highly Recommended
I was referred to Derek Shaw of White Jacobs & Associates when I began looking to buy a home. The lender pulled my credit, and it was 537, which is far too low to even get preapproved to begin the search. For the most part, people aren’t oblivious to their credit score, but I figured since I started my career and began making more than just minimum wage that my income would far outweigh my poor financial decisions of the past. I was young and poor, and I was just trying to get by, even if it meant destroying my credit in the process. I thought that once I paid off all my debt in collections, that my credit score would instantly improve. I knew little about how credit worked, and even after speaking with family and friends, they all knew what good credit meant and how to get it from the start, but no one could tell me how to properly dig myself out of a hole of bad credit.
After my first consultation with Derek, I immediately felt more of a direction as to what I could do to repair this. At the time, I had over $10K in collections, which would make my stomach turn just thinking about it. Derek encouraged me to let his team at White Jacobs & Associates handle this anxiety-inducing task of sorting out these debts. He boasted that in as little as 6 months my score would jump at least 50 points. I was a bit skeptical because I hadn’t even touched my credit (taken out loans or credit cards) in years, and I was making on-time payments for my student loans and such, but my score didn’t change at all.
The upfront cost of the repair was a bit more than what I was expecting—not that I had any concrete expectations because I had never sought out credit repair before—but it was significantly less than $10K+ in collections, and they were able to work out a monthly payment plan for me. Within just the first two months (out of a total of six), I was already getting notices that debts were being canceled and/or removed from my credit report, and my score began rising. Derek coached me the whole way through the process and was able to answer any and all questions I had related to my credit. He taught me good credit practices and gave me tools to continue improving my credit beyond this repair program. Their team is very upfront about this being a one-and-done sort of deal. They will help you clean up your debts and collections, but ultimately the program teaches you how to be smarter with credit and how to maintain it so that you will never have to go through this repair process again. I just completed the 6-month mark, and my final score came out to 603—a 66-point increase from 537, and it’s still climbing.
I highly recommend letting Derek of White Jacobs & Associates help you too—especially if money, finances, and credit cause you great anxiety. I’m happy with the outcome and have been sleeping a lot better, not having to worry about this! Thank you!
MS
Michelle S.
Mr Reginald Berry is excellent
Mr. Berry is excellent, he is very knowledgeable about the credit process. Mr. Berry was very transparent, about the process. Reginald Berry was recommended to me from flag star bank.
AL
Adrianna L.
Exceptional credit repair!
It had been a while since I considered using a credit company for credit repair. A bit of a skeptic and due to the possibility of not receiving desired results, I had many questions and concerns. I am elated to say that White, Jacobs, and Associates provided exceptional credit repair service. I am thankful to Reginald Berry, the financial advisor that provided the needed guidance and credit expertise during my journey. He was confident and promised that my credit goals could be achieved. Because of taking this leap of faith, my credit score improved immensely and those dreadful collections accounts were removed. I am looking forward to my credit future. Thank you!
ST
Stephen
Steve Tansey, Remember that name!!
Satisfied beyond Expectations! Steve Tansey was awesome to work with, full of great information and advise, and very responsive to my calls, questions and emails. I am very impressed by the work completed on my file by Steve and his team. During his time of working with my file, my credit score raised over 140 points! Today, my wife and I can proudly say that we are pre-qualified for multiple properties, with excellent interest rates! Thank you Steve Tansey for your diligence and excellent work!!