Tim O.
rip off scheming pigs i hope bad things…
rip off scheming pigs i hope bad things for these faggets
White Hat Gaming provides market-leading casino and bingo content combined with a full centralised back-office via a state-of-the-art platform.
White Hat Gaming (whitehatgaming.com) has 64 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing64 approved reviews, newest moderated first
Tim O.
rip off scheming pigs i hope bad things for these faggets
Richard De W.
They toke eur 15000,- blokked me, promisses to reopen. Waiting now for 2 moths. Do mot play, the dont pay only take your money
Claudia
Terrible compagnie. Never play on jonnyjackpot and all their linked casinos. They just don’t want to pay and will find any reason to not: read their response when I make a retrait of 4600$ !!! Your account has been found to be in breach of the Promotional Terms: Clause: The maximum bet allowed while the Bonus is in play is CAD 5. Should You bet higher than this while the bonus is in play, the Casino reserves the right to confiscate all winnings. Therefore, your withdrawal has been canceled, your winnings have been confiscated and your deposit of CAD 230 has been returned to your gaming account. They just cancelled my winning !!!!!!!!!!!
WMB A.
Freerolled me for 3,5 k.
Ross W.
Beware of these Casinos, as soon as a deposit is made they restrict your account with a loss limit even if this is lower than your deposit. You don’t see this unless you check your emails straight after. You play and lose half of your money through a session and can’t play for another month. This is not how casinos should work! This has happened on 2 occasions and not even large deposits (£80 and £50). Customer service is awful and frustrating, you may as well be talking to a bot. Same response over and over. No help whatsoever.
Michael A.
Edited review* Got paid after 3 months. Stay away from Whitehatgaming! Especially PLAYGRAND!!! This online casino is the worst I've ever experienced and I'm not alone with that. Other players also complained about this company via askgamblers.com Bleib weg von diesem Casino! Seit Mai diesen Jahres keine Auszahlung meines Gewinns! Since may this year no payout of my win over 130€! They just feed me with more requests about bank information even I provided my verified PayPal account to them. Hilarious! And since I'm told from Sean, a manager on duty (Support Host's Team Leader) in live chat, the financial department needs still to review my process, nothing happens but telling me it is still under review and that they haven't the power to follow my demand. By this method the only thing WHITEHATGAMING/PLAYGRAND is doing is to buy time until my account will be inactive for 12 months cause they excluded it from gaming without my permission, which will give them the right to simply close my gaming account after one year. Stay away! Go to your local casino instead to play. Edited review* "Got paid after 3 months of waiting"
Matthew E.
Terrible experience, they have a number of sister sites and their customer service on all is awful. After self excluding on one site they allowed major deposits on the sister site before banning the account. Please stay away and use other more reputable sites the RTP is among the worst around.
Simon
So my opinion has changed massively its taken a dispute and a couple of arguments but it shows they acre about there users by listening firstly as long as you follow the rules there are no issues, the customer service honestly needs some looking into, game play and reruns are what you would expect from a casino so if you lose thats your fault, stay in control, site runs smoothly so no real complaints