Whiskey LibraryReviews of whiskeylibrary.com

Response from Whiskey LibraryFeb 17, 2026

Hi Wayne, Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed the selection available and that the free gift with your order was a nice touch—that means a lot to us. At the same time, we’re sorry to hear that a couple of the bottles didn’t meet your expectations in terms of taste. We truly appreciate your honest feedback, and we’ve already tasked our support team to reach out and help make this right. If you need anything in the meantime, you’re always welcome to contact us at [email protected]. Thanks again for being part of the Whiskey Library community, and we hope to have the chance to turn your next experience into a great one. Cheers The Whiskey Library Support Team

Response from Whiskey LibraryJan 14, 2026

Hi Jeff, Thank you for sharing your thoughts with us! We appreciate your honesty about the whiskeys you received and understand your concern about the burn being a bit strong for sipping. We’re always happy to help our community find bottles that hit the perfect balance, whether for neat enjoyment or mixing. You’re always welcome to reach out to our support team at [email protected] , and we’ll be glad to make things right. We truly value your feedback—it helps us continue curating the best selection for our whiskey lovers. We hope to have the chance to make your next experience a 5-star one! Cheers The Whiskey Library Support Team

Response from Whiskey LibraryDec 29, 2025

Hi Rich, Thank you for taking the time to leave us a review and for recognising our good service and prompt delivery — we truly appreciate that. We also hear your feedback regarding pricing, and we understand how important it is to feel confident you’re getting the best value. While some of our bottles can be priced higher due to limited availability, sourcing costs, or exclusivity, your perspective is absolutely valid and helpful for us as we continue improving. We’re grateful you gave us a try and hope to earn another opportunity to serve you, whether through a future release, a special find, or simply a great experience with our community. Please don’t hesitate to reach out if you ever have questions or need help finding the right bottle. Cheers The Whiskey Library Support Team.

Response from Whiskey LibraryOct 23, 2025

Hi Ikaris, Thank you for taking the time to share your thoughts with us. We truly appreciate your feedback and are glad to hear that our team was able to provide a $100 credit and good customer service — we always want our members to feel valued. We’re sorry to hear that your first mystery box didn’t quite meet your expectations. Our goal is to curate selections that surprise and delight, and your input helps us refine future lineups to better match what our community enjoys. We hope your next experience with us delivers the excitement and value you were hoping for. Cheers, The Whiskey Library Support Team.

Response from Whiskey LibrarySep 8, 2025

Hi Jason, Thank you for sharing your experience with us! We’re so glad to hear that three of the bottles hit the mark and brought you some fantastic pours. We completely understand that whiskey is a personal journey, sometimes a bottle just won’t align with your palate, even if it’s high quality. That’s part of the fun (and the gamble!) of exploring new expressions. We truly appreciate your honest feedback and are happy to know you’d purchase again. Next time, feel free to share your preferences with us, we’d love to help guide you toward bottles that are more likely to match your taste. Cheers to your next great pour, and we look forward to having you back in the Library soon! Cheers, The Whiskey Library Support Team

Response from Whiskey LibraryAug 25, 2025

Hi Kent, Thank you for sharing your honest feedback. We understand your concern and are sorry to hear you felt the value of your subscription didn’t meet expectations. Our team did reach out by email to make this right, but we didn’t hear back, we’d still love the chance to resolve this for you. Please don’t hesitate to get in touch so we can ensure your next experience is a better one. Cheers, The Whiskey Library Team

Response from Whiskey LibraryAug 25, 2025

Hi Ben, Thank you for your feedback. We’re sorry to hear that shipping was such a frustrating experience, timely delivery is something we take seriously, and we appreciate you bringing this to our attention. We’re glad the rest of your order met your expectations, and we hope your next experience with us is seamless from start to finish. Cheers, The Whiskey Library Team

Response from Whiskey LibraryMar 11, 2025

Thank you for your feedback! We apologize for any confusion, but your tracking has now been updated. You can check the latest status there. If you have any other concerns, feel free to reach out—we're happy to assist! Best, The Whiskey Library