whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
whiskerdocs.com
Website
whiskerdocs.com
Category
Animal Health
Location
Anywhere in the US & Canada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 45% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have always depended on whiskerDocs.com when it comes to the care of my dog, Bengie. He's no spring chicken, so the docs are always looking to make sure their handling of his case is appropriate for his age and general condition. Their service is great. The technology they use is state of the art. And they get my highest recommendation.
Response from whiskerDocsSep 17, 2026
Thank you for your continued trust and such a wonderful recommendation! We’re honored to be there for Bengie and your family.
RO
Rose
I was very impressed!
The lady that helped me today was very knowledgeable, caring, and provided outstanding customer service. She was able to provide some guidance for me regarding helping my dog. I was very impressed.
Response from whiskerDocsSep 17, 2026
Thank you for your thoughtful feedback! We’re so glad our team could provide knowledgeable, caring support when you needed it.
BJ
BJG
I cannot say enough wonderful things…
I cannot say enough wonderful things about Lora, the vet tech I spoke with when I called whiskerDocs after my husky mix decided that eating a cat toy was a perfectly reasonable life choice.
I was extremely worried and honestly close to tears throughout much of the call. Lora was absolutely amazing. She was calm, kind, patient, and incredibly empathetic. She managed to talk me off the proverbial ledge without ever making me feel as though I was overreacting or that my concerns weren't valid.
What I appreciated most was how carefully she explained everything. She made sure I understood what she was telling me, what I needed to watch for, and what my next steps should be. At a time when I was anxious enough that retaining information was not exactly my strong suit, she never rushed me and made sure I felt comfortable with the plan before we ended the call.
Lora also sent me a summary email afterward, which was incredibly helpful. Because I had been so emotional during our conversation, being able to go back later, once I had calmed down, and reread everything we had discussed gave me tremendous peace of mind.
Lora was knowledgeable and professional, but what really stood out was her genuine compassion. When you're frightened about an animal you love, having someone on the other end of the phone who understands that and treats you with kindness makes an enormous difference.
I am so grateful that Lora was the person who answered my call that day. She is an absolute credit to whiskerDocs, and I hope they know what a gem they have in her. Thank you, Lora, for taking such wonderful care of both my dog and his very worried human.
Response from whiskerDocsSep 17, 2026
Thank you so much for this incredibly thoughtful review! We’ll be sure to share your kind words with Lora. We’re so glad she could provide the reassurance, compassion, and guidance you needed during such a stressful moment.
DE
David E.
Professional staff
Staff was very professional and put me at ease during a stressful situation
Response from whiskerDocsSep 17, 2026
We’re so glad our team could help put you at ease during a stressful situation. Thank you for trusting whiskerDocs!
KA
Karan
Quick
Quick, thorough and easy to understand. Gave me the information I needed for my cat on a holiday weekend when my vet was not available.
Response from whiskerDocsSep 17, 2026
Thank you for your kind feedback! We’re glad we could provide clear, thorough guidance when your regular vet wasn’t available.
CA
Catherine
Supportive service
The call was very reassuring and helped reduce my anxiety significantly.
Response from whiskerDocsSep 17, 2026
We’re so glad our team could provide reassurance and help ease your concerns. Thank you for reaching out to whiskerDocs!
JS
James S.
Priceless Benefit
It is a priceless benefit to be able to talk to a Pet Specialist 24/7! With your guidance, we booked an appointment for Jiji at our Vet the very next day. Jiji did need to be put on some antibiotics. Thank you for helping this new Cat Dad!
Response from whiskerDocsSep 17, 2026
Thank you for the wonderful review! We’re so glad we could help you feel confident about the next steps for Jiji. We’re always happy to be here for you both!
EL
Elizabeth L.
Jennifer gave a Very thorough answer…
Jennifer gave a Very thorough answer and researched my issue.
Response from whiskerDocsSep 17, 2026
Thank you for your kind feedback! We’re glad Jennifer could take the time to thoroughly research your question and provide helpful information.