Therese M.
Overall Good Customer Service, just wish that info about returns for Bailey chairs had been communicated sooner
The Not-so-good: didn't receive the email about not starting assembly of the Bailey chair until taking critical height & depth measurements with dog, as it would then not be returnable until the day it arrived and didn't read it before starting to put it together, it would have been nice to know this info up front when ordering; I should have taken more precise measurements before selecting the size, Zoe actually should have gotten a Medium vs. a Large The Good: received timely answers to my emailed questions, and was able to get a coupon applied that didn't work initially, which was a very nice good will gesture and appreciated




