WhataburgerReviews of whataburger.com

Had to wait 15 minutes after the time I was supposed to pick up my doordash order even a manager eventually spoke up and said something about the right time it didn't help

Probably one of the sorriest meals I've ever eaten. Although the Burger was edible the onion rings were nothing but a greasy flaccid mess! No crispiness to the onion rings at all. It's been $11 and change and it just was not worth it! I will not be going back! This location was in Springfield Tennessee. Just an FYI.

Me and my family have been a customer of whataburger since they start but about 3 Months Ago I found out a big difference on flavor their meat doesn't taste the same and is ticker it taste like soy. Their service is not good as it use to be and I found out that is a new owner and the new owner reduce labor workers and that is why their service is to slow and bad. Unfortunately those use to be the only burgers I like I'm going to miss them I'm going to miss their burgers

Visited store in Colorado Springs @ garden of the Gods. Ordered 2 combo meals, server asked if we wanted cheese I said yes and asked for green chili also. When she told me the price I was shocked I was expecting to pay a bit extra for the cheese and the chili but not 38.00 for 2 combos. The server explained the increase was due to adding cheese 2.00 per burger and another 1.80 per burger for the speck of diced chili. She did say that she realized it was expensive but said the food was worth the price. I paid ( reluctantly) since the order had already been placed. Sorry to say I was NOT impressed with food and will never go there again.

Very disappointed in my #1 meal at eastchase. Tastes like oil has not been changed in months. Bun soggy,patty cardboard. Not at all what I remember. Very Sad.

The service was rude and slow and burger was not made the way it was asked to be made this used to be a really good Whataburger slowly going downhill

I like their food just fine. When you are allowed to order it. One day they have people taking orders, the next day the speaker is taking orders, they put no signs up either way and it's your guess which it is today. The order box was talking today so when I went to the window, the woman told me I am supposed to wait until it talks and then order. She didn't even offer to take my order. So I left. For the last time. This isn't the first bad experience I've had at this location.

I went through drive through and used my rewards for a cinnamon roll plus I ordered a biscuit. They asked using app, I said yes. When I paid they charged me for my cinnamon roll. I said hey u charged me, she said that your fault I'm new at the window. She left came back and said ur just going to have to have it go back to your app. The thing is I didn't want to pay for it. I was trying it for the first time. She was rude so I told her thanks for letting me know it was my fault you failed to do your job. Frustrating!