WhataburgerReviews of whataburger.com

Teach the manager what customer service is. Managers shouldn't yell racist remarks at customers. This store in in Albuquerque, NM. on Hwy. 528

It is Friday night. The drive thru lanes were very short. I didn’t think I would be in line for an hour. I don’t know how chic filet handles their fast moving lines, but you need to find out. I won’t make that mistake again

It tastes horrible. Who chops up onions and little bitty square and grills them. I will stick to Winsteads and Town Topics KC institutions for over 50 years.

Ordered a #1 and #7 both times was ask if I wanted cheese, both times I said no then for good measure he ask 1 more time you want cheese , again I said No. after 30 minutes got to the window a guy sticks his head out says they have cheese is that alright again, I said no so he goes in the back and brings burgers no cheese. I didn't get a receipt so I ask for 1. When I looked at receipt I was charged $1.05 for 2 pieces of cheese. On top of that the lettuce smell soured. This was at store 754 in Roanoke ,Texas Will never go there again. I spoke with manager he said he'd fix my order are give back money . I just wrote it off. They teach them to up sell up sell . I have been a customer for 40 years . No more . Also I had to ask Brandon the manager 3 times for his name, what does that tell you.

This place is going down in quality very fast. It used to be great, but in recent year or two the good quality has been worse and worse with every visit. The restaurants are dirty and unmaintained. Dirty floors, trash, bugs and debris litter the outside. Sad to see this place turning into what it is now.

So the Whataburger off of McPherson has gone straight down hill. Management is a joke! Served me a burger with a severely burnt bun. Asked the manager on duty if she would eat that. I still have the pictures. Food continues to be served wrong, poor attitudes and here's the new one. Wife asked for a jalapeno ranch and the girl that reluctantly went back to get it. Punctured a hole in it with her nails and still gave it to my wife. I don't know who owns this one needs a wake up call. I've eaten Whataburger from OKC to Temple, TX and I have never ever experienced this poor of customer service, this poor of attitudes and a management so hell bent on not owning a mistake. Till this location is swept clean of it's incompetence, our money goes to Chick-fil-A and Jersey Mike's. I'll gladly drive the Burleson to eat Whataburger before I go back to that debacle!