Joshua G.
Deceptive service
2 stars not because of the tech or design or usability. Those were great, loved how easy it was to make a video. 2 stars because of the dark pattern inherent in making the video. I spent hours creating a video, pulling in stock photos and videos and things, with no clear warning that I would have to pay extra to use those elements. It wasn’t until the project was finished when I hit publish did you tell me, and the forced my hand to pay for these elements at 3x my original cost. I made this video for my wife’s birthday party last night and had no other choice but to pay the extra money given the time I had. It’s quite deceptive of WeVideo to create such a “gotcha” kind of experience. Your product is great, but your monetization strategy is unethical.
Response from WeVideoFeb 7, 2022
Hi Joshua, Thank you for providing this information. We appreciate your Feedback, and your feature request has been passed along to our product team. Please feel free to contact us at [email protected] if you have any additional questions.




