Robert S.
Westport Big & Tall has a 30 day return…
Westport Big & Tall has a 30 day return window. I did not open one of the pair of slacks I ordered for 3 months, just did not have the time to get them altered. To my surprise, the waist size was 6 inches too small. When I called customer service, I was told no return would be allowed, no exceptions. Their error, not mine. So, when you have a reasonable reason for the 30 day rule to be relaxed, just call again and you'll likely get someone like I did who will set up a return for a store credit, preserving the past good experience I've had with everything I've purchased from them to date. They lose one star for my having to call twice. Hopefully my call was recorded and the first agent will get some retraining.