Susan L.
Excellent product/some links to work out
04/18/24 Update on rating and review - so I did finally receive the item and I have to admit that it is of excellent quality and really just very nice. Had I known when ordering that the shipping would take a long time, I think that would have been okay with it. The other thing that frustrated me is that JTNLAB.com who I ordered through (shipped by western bid) says to email/contact them at an email address listed on their website but it doesn’t work. Western bid shipped the product and that was a bit frustrating because their website didn’t show the tracking info for a while and it also doesn’t seem to work on a mobile deviceI just wish both companies would clean these items up - let customer know up front shipping does take a while and get a working email address listed on their website and let people know western bid does not work on a mobile device. In any case I changed my review/review because the product is very nice and it was packaged well and did ultimately arrive so I feel it’s fair to give an update Original review - Normally I check reviews for a company before ordering but unfortunately did not exercise my normal protocol when ordering a weekly wooden pill box. I’ve tried communication with company and the website address showing to what email address to contact and does not work. Tried calling, no answer. Still have not received the item that I ordered on March 16th. Disappointing and not sure I’ll get my money back but I did escalate to PayPal and Western Bid finally responded providing a tracking number that didn’t work for a few weeks. I still have an open case but it has been an unpleasant experience. They have responded to other reviews that they take all these reviews seriously. Obviously not seriously enough because I’m experiencing what many others have.