Stephen H.
The majority of the Springtails I…
The majority of the Springtails I received were dead on arrival. After having them for a couple of days there might be a dozen or more alive out of the 250+ it said I purchased. The charcoal, food, and container that came with the kit all seem nice.
Response from West Coast CreaturesApr 17, 2023
Please refer to our refund policy as we offer full replacements and refunds for DOA situations and we pride ourselves on having an extremely lenient refund and replacement policy. Feel free to reach out and we can get this figured out, Thank you! https://westcoastcreatures.com/policies/refund-policy