WeShipCars is a trusted leader in the auto transport industry, offering safe, easy and affordable car shipping solutions nationwide. As one of the top car transport companies, we provide a range of services, including door-to-door car transport, open and enclosed auto transport, express auto transport, and GPU auto transport. We specialize in car relocation services, snowbird car shipping, military car shipping, and classic & exotic car transport.Committed to affordability and customer satisfaction, WeShipCars offers car shipping discounts for military personnel, snowbirds, students, and multi-vehicle shipments. With a focus on safety and transparency, we ensure your car transport experience is seamless, secure, and stress-free.
WeShipCars (weshipcars.com) has 34 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
weshipcars.com
Website
weshipcars.com
Category
Taxis & Public Transport
Location
Evanston, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Most other shippers (freight brokers) try to BS you. With those guys you pay a realistic market price.
Response from WeShipCarsMay 15, 2026
Thank you so much for your 5-star review, Florian! We're thrilled to hear that you had a positive experience with WeShipCars. Providing reliable and efficient car shipping and auto transport services is our top priority, and it's always rewarding to know we’ve met our customers’ expectations. If you ever need assistance again, don’t hesitate to reach out—we’d be happy to help! Safe travels and thank you for choosing WeShipCars!
JD
Joe D.
Smooth transaction
Smooth transaction, vehicle picked up in Iowa and delivered to Texas as requested with no damage. Will use again.
Response from WeShipCarsMay 15, 2026
Thank you so much for your 5-star review, Joe! We're thrilled to hear that you had a positive experience with WeShipCars. Providing reliable and efficient car shipping and auto transport services is our top priority, and it's always rewarding to know we’ve met our customers’ expectations. If you ever need assistance again, don’t hesitate to reach out—we’d be happy to help! Safe travels and thank you for choosing WeShipCars!
FP
francisco P.
Excellent service!
Excellent service!
Response from WeShipCarsMay 15, 2026
Thank you so much for your 5-star review, Francisco! We're thrilled to hear that you had a positive experience with WeShipCars. Providing reliable and efficient car shipping and auto transport services is our top priority, and it's always rewarding to know we’ve met our customers’ expectations. If you ever need assistance again, don’t hesitate to reach out—we’d be happy to help! Safe travels and thank you for choosing WeShipCars!
KB
kevin B.
A customer from a dealership in…
A customer from a dealership in Illinois purchased a car from our dealership and they were 1st class did a professional job and we prompt called ahead a head of time
Kevin-Mashburn Motors
Response from WeShipCarsMay 15, 2026
Thank you so much for your 5-star review, Kevin! We're thrilled to hear that you had a positive experience with WeShipCars. Providing reliable and efficient car shipping and auto transport services is our top priority, and it's always rewarding to know we’ve met our customers’ expectations. If you ever need assistance again, don’t hesitate to reach out—we’d be happy to help! Safe travels and thank you for choosing WeShipCars!
SL
Steve L.
Avoid We Ship Cars
Avoid We Ship Cars. Unprofessional, unethical, caused us significant financial loss. They missed their advertised "1–3 day pickup window", picking up our luxury BMW after 6 days. After pickup, there was no GPS, website, or phone tracking of our car; driver number was disconnected. Delivery was delayed 5 days because an unrelated customer canceled; they chose to wait in Texas to fill the trailer to not lose $, but we missed our vacation, lost $1,200 in airline tickets. We when tried to negotiate some sort of discount, they threatened to leave our car in a random parking lot in Texas. Given our lack of trust in the safe delivery of our car, we did not find it prudent to have someone else receive it on our behalf (hence we canceled our vacation). UShip (broker) tried to assist us after the threat, but to no avail. Our car finally arrived 5 days after advertised delivery date. Our experience is consistent with many others; check Yelp and other review platforms (not their biased website).
Response from WeShipCarsJan 14, 2026
Dear Steve, thank you for taking the time to share your detailed feedback. We truly understand how frustrating and disruptive this experience was for you, and we do sincerely apologize for the stress and inconvenience the delay caused - especially given the impact it had on your travel plans.
That said, we would like to clarify several important points regarding the nature of auto transport and our role in the process.
WeShipCars operates as a licensed auto transport broker, meaning we arrange transportation with independent, third-party motor carriers. As clearly stated in our Terms & Conditions, we provide estimated pickup and delivery windows, not guaranteed dates. Specifically:
“WeShipCars shall provide the Customer with an estimated pick up and estimated delivery date. However, delays may occur prior to, and/or during transport due to weather, road conditions, mechanical problems, etc. There are absolutely no guarantees regarding pick-up or delivery times and dates. WeShipCars / Motor Carrier(s) shall not be held responsible for loss or damages occasioned by delays of any kind or for any reason, car rental fees or any accommodation fees.”
This is not unique to WeShipCars - all auto transport management companies across the U.S. operate under the same framework. The logistics of vehicle transport involve many moving parts, and there are multiple factors that can cause schedules to change, including but not limited to:
Mechanical issues with trucks or trailers
- Traffic, weather, or road closures
- Other customers canceling shipments
- Other customers delaying pickup because their vehicle was not ready
- Carrier route optimization and load balancing
These factors are outside of our direct control. We do not control how a third-party carrier builds or adjusts their route, and we cannot mandate that a carrier travel with an empty spot on a trailer for any reason. No broker - whether in auto transport or general freight - has the authority to mandate exact pickup or delivery dates to a carrier.
Regarding communication, we regret that you felt unsupported during the process. While we do provide updates based on the information available to us from the carrier, real-time GPS or online tracking is not always available with every carrier in the industry. Delivery timelines can change rapidly as routes are adjusted, and we relay updates as soon as they are confirmed.
We also want to clarify that while the delay you experienced was extremely unfortunate, delays alone - regardless of cause - do not constitute grounds for a full refund under our Terms & Conditions, nor do they make us responsible for consequential losses such as airfare, accommodations, or missed travel plans. For this reason, we were unable to approve the refund request.
We are sorry that this experience did not meet your expectations, and we truly regret the impact it had on your personal plans. Customers are always encouraged to avoid making non-refundable travel arrangements that are dependent on estimated delivery dates, as these are never guaranteed in vehicle transport.
Should you wish to discuss the matter further, our team remains available and open to reviewing any additional concerns. You may contact us at any time, and we will be happy to assist to the best of our ability.
We appreciate your feedback and wish you the best moving forward.
RY
Ryan Y.
The best thank you so much
The best thank you so much! Amazing people!!
Response from WeShipCarsOct 13, 2025
Thank you so much for your 5-star review, Ryan! We're thrilled to hear that you had a great experience with WeShipCars. Providing reliable and efficient car shipping and auto transport services is our top priority, and it's always rewarding to know we’ve met our customers’ expectations. If you ever need assistance again, don’t hesitate to reach out—we’d be happy to help! Safe travels and thank you for choosing WeShipCars!
FA
Farrukh
AVOID AT ALL COST WeShipCars
I can’t overstate how angry and frustrated I am with WeShipCars (also known as US Trans Shipping LLC).
I needed to ship my car from Florida to Texas on very short notice. After comparing quotes, I chose them based on great reviews. Big mistake.
Their rep, Geno, called me right after I submitted a quote. I told him I needed urgent pickup, and he promised a driver would arrive the next day between 2–3 PM. I accepted their quote—even though it was the highest—based on that promise.
The next day, no call, no driver. After I followed up, they pushed it to the next morning at 9 AM. Still no show. More calls, more delays. Finally, at 5 PM, the dealership called to say the driver had arrived—hours late.
They then promised delivery by Sunday evening or Monday morning and sent a tracking link. But the next day, the car hadn’t moved—it was still sitting 20 minutes from the pickup spot. When I called, they had no answers.
Turns out, the driver had quit and left the truck, trailer, and my car at some random repair shop—and the company had no idea. I had to cancel everything and thankfully got help from the dealership to retrieve the car.
To make things worse, the driver took both keys. I had to track him down myself. WeShipCars didn’t help with anything.
In the end, I had to fly to Florida and drive 18 hours back to Texas—completely ruining my weekend.
The worst part? They showed no responsibility, no apology, no effort to fix the mess they created.
Avoid WeShipCars at all costs. They are unreliable, unprofessional, and completely irresponsible
Response from WeShipCarsJul 23, 2025
Thank you for taking the time to share your experience. We are truly sorry to hear about your devastating experience and sincerely apologize for the delays and the frustration it caused. This is not the standard of service we hold ourselves to, and we take your feedback very seriously.
We fully understand how last-minute changes and miscommunication with the carrier can be both inconvenient and upsetting. While WeShipCars operates as a broker, we are committed to partnering only with vetted and reliable carriers. In this instance, it’s clear that expectations were not met, and we are actively reviewing this matter to prevent similar issues in the future.
Please know that our team made every effort to support you throughout the process. As soon as your deposit refund was requested, it was processed immediately. After the cancellation, our claims department attempted to follow up but was unfortunately unable to reach you.
We genuinely regret how this situation unfolded. If you're open to it, we would welcome the opportunity to speak with you further and work toward a resolution. Please don’t hesitate to contact us directly - we’re here to assist.
JL
Javier L.
Very good and friendly people…
Very good and friendly people everything went smoothly I recommend it to everyone
Response from WeShipCarsJul 23, 2025
Thank you so much for your 5-star review, Javier! We're thrilled to hear that you had a great experience with WeShipCars. Providing reliable and efficient car shipping and auto transport services is our top priority, and it's always rewarding to know we’ve met our customers’ expectations. If you ever need assistance again, don’t hesitate to reach out—we’d be happy to help! Safe travels and thank you for choosing WeShipCars!
