Lewis J.
The company charged me for an annual…
The company charged me for an annual renewal that I never signed up for. I wasn’t expecting that charge to pop up. They are not showing me proof that I did sign up for it. They are refusing to give me my refund and I am furious about it. On WeShape one has to keep clicking on their computer during the session back and forth and it is very awkward. I only signed up for a brief trial. UPDATE: They refused to give me a refund. I updated to 3 stars because I was able to contest elewhere.
Response from WeShapeJun 12, 2026
Hi Lewis, I'm really sorry this was such a frustrating experience. A surprise charge is the last thing we ever want to put anyone through. We've emailed you directly to walk through what happened and what we've sorted out on your account, so please reply there if anything still feels off. We'd love the chance to make it right.