WellReceivedReviews of wellreceived.com

Somewhat psychic! These folks know more about how to answer my phones than I do. They have a great system in place and you can easily make changes to how they answer the phones instantly. They are very responsive to feedback and work diligently to find solutions that save me time and money. Great customer support!!

Gary, from billing team reached out to me via text with days before the end of my billing period to inform me that I could save money by downgrading my plan for the month because I was using fewer minutes. I've never known a company that cares enough about their customer that they go out of their way to reduce your bill in such a manner.

WellReceived has been an amazing company to work with. Our practice has been using their services for the last 3 years and we have been extremely impressed with their dedication to providing quality service. They are professional, organized and very responsive. They are quick to identify any need for workflow and/or script improvements to guarantee our patients are receiving the best care and service possible. We highly recommend them as an answering service to any company looking for quality coverage.

Absolutely AMAZING. She made the process so much better and takes a personal investment to help you succeed.

Took time to explain the process and helped set up appointment with other staff that needed to help me. Very polite. Informative and attentive. Completely staisfied with the experience and would recommend to others!

The customizable efforts help tremendously. Thank you to Tiff Greene and the team for continuously giving our patients 5 start service after hours!

We have now opened a second location and are using WellReceived for that location as well. It was just as fantastic of an experience this time around! As always, the team has been super responsive to any edits and requests we throw at them. Special shoutout to Tiff Greene and Kathy F., they always make sure we are covered!

Their answering service team is very polished and friendly. Because we have a multi-office, multi-doctor facility, we were very concerned about patients being scheduled incorrectly or with the wrong doctor. We created a hybrid approach where WellReceived gathers information and puts it into a message que and our team is able to efficiently work through the messages to schedule our patients very efficiently. Prior to WellReceived, patients left a voicemail, which led to numerous unhappy patients and consumed a lot of our time checking messages. With the message que, our team can easily read though the notes and the patient's information. Teaming up with WellReceived has been one of our best business decisions.