WellReceivedWellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients.
WellReceived (wellreceived.com) has 132 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Charles G.
Gary has been very pleasant to work with. He made sure the start up process was completed correctly and followed up a few times to make sure WellReceived was going well for our business.
Response from WellReceivedAug 4, 2023
Charles, we appreciate that you took the time to share your positive experience. It's our pleasure to deliver top-notch service!
Stephanie and Evan N.
Every time I call to speak to an Account Service Manager my issue is resolved within a minute or two. Most recent experience with Ms. Dyan Morrow was no exception! It’s such a relief, knowing what a professional team we have behind our answering service!
Response from WellReceivedAug 4, 2023
Stephanie & Evan, thank you! We are truly delighted to receive your feedback!
Marisa
Excellent service! Every interaction with members at Wellreceived have been extremely helpful & knowledgeable on questions. Today's assistance with Parham was just as helpful & supportive through all my questions. Great customer service. Software system is a gem on how we are able to view, receive & listen to messages.
Response from WellReceivedAug 4, 2023
We're delighted to have exceeded your expectations Marisa! Thank you for choosing us and taking the time to share your positive feedback.
Kailee G.
The sales and onboarding team were great to work with. The software is intuitive and easy to use. The call structures are professional and easy to set up. Everyone was professional and prompt when we decided to cut costs and discontinue service. We would love to work with them in the future!
Response from WellReceivedAug 4, 2023
We greatly appreciate your kind words Kailee!
Joseph M.
The conversation was very helpful and pleasant. Tiff anticipated many of my questions and was able to explain complicated issues in a clear and concise manner. She is a great advocate for the products and company she represents.
Response from WellReceivedAug 4, 2023
Joseph, thank you! It's our pleasure to deliver exceptional experiences, and we look forward to working with you!
tara M.
The customer service is incredible. Their script building process is so detailed & helpful. I had an amazing experience with all the agents especially Tania Littlewood who is a whiz with the software :) I can't wait to start working with this company.
Response from WellReceivedAug 4, 2023
Thank you so much for your glowing review Tara! We are thrilled to hear that you had a fantastic experience with us.
Virginia S.
Patient with difficult callers and gathering correct, pertinent information. A little more expensive than others, but worth every cent. I would recommend this service to anyone.
Response from WellReceivedJan 27, 2023
Thank you Virginia! We truly appreciate your recommendation!
Philip
For over a year now, WellReceived has always addressed my needs immediately. Their customer service is outstanding.
Response from WellReceivedJan 27, 2023
Philip, thank you so much for sharing your feedback!
