Well Potted PlantsReviews of wellpottedplantsae.com

They are not responsive at all on whatsapp, not picking up calls after placing order.

+971 58 501 6308 Whoever has this number pathetic rude person ! Never again

Indoor plants thrown in front of the villa in the heat without prior notice on delivery or even ringing the doorbell on arrival. One of the 2 plants came with most leaves eaten by worms. We wrote to them 5 days ago and they didn't bother answering so far. Stay away.

I DO NOT RECOMMEND this company! I bought two fiber pots [850aed each] and after 7 months they are already damaged. I was informed that they had a lifetime warranty, but now their customer service wants me to pay for new pots. They don't answer emails and their WhatsApp number is only useful to purchase new items.

I placed the order on May 19, 2024, and received the delivery on the 21st at 11:30 p.m. However, the delivery was made without any prior intimation - no call or ringing of the bell. The plant was potted directly outside on the street and then dumped outside my house. I promptly informed them about this via WhatsApp, but they neither replied nor offered an apology. Additionally, their website perpetually displays a sale countdown, with prices that never seem to change. I always question the ethics of companies that engage in this type of false promotion.

If I could give this place no stars I would! Completely disgusting service, they delivered two are areca palms with worms in the soil and are refusing to respond to my texts regarding a refund. DO NOT BUY YOUR PLANTS FROM HERE!!!!!!!

Disappointing service! My plant died within the second week of purchase. Despite contacting customer service and their promise to find a solution, I still haven’t received any response!!! The soil quality was poor; when I watered it, the water flowed directly through. Additionally, the plant arrived with yellowing stems and black spots. As a fellow plant lover, I couldn’t wait any longer and tried improving the situation with good soil and vitamins, but unfortunately, nothing worked.

Ordered a plant which was meant to be delivered within 7 days. On the 7th day, I messaged them to ask what time my plant would be arriving that day and I was told delivery would take 1-5 days after order. I explained we were currently on day 7. They said tomorrow. Every day for 3 days in a row they said tomorrow and no plant arrived. I contacted them on WhatsApp and said I no longer wanted the plant because of their incompetence and to just give me a refund. They said ok, it would be in my account within 21 working days. Fast forward 6 months, I still do not have a plant, nor a refund. When I contacted them I got one measley WhatsApp before they stopped replying. Like a stalker, I messaged them on Instagram, Facebook and called their number but got not response. Worst service in Dubai and definitely false advertising.