Well Potted PlantsReviews of wellpottedplantsae.com

Omg I ve never seen any behavior like this in all my life in Dubai I ve ordered 1200 AED plan I need to attached the conversation I asked to talk to a manager the lady said she s the manager and I asked for her name she said nikkie Minaj can you believe that Big big scammers @dubaipolice

I want to share my extremely disappointing experience with Well Potted LLC. I ordered a flower plant pot through WhatsApp, confirming the plant's height and appearance multiple times. I paid almost 700 AED, and the representative assured me that if I paid that day, they would deliver the plant on the same day. I made the online payment at 12 PM, but they delivered a completely different plant at 12:40 AM the next day, waking me up in the process. My building's security called me to inform me of the delivery. When I contacted the representative, who communicated with me throughout the day using the WhatsApp number +971 52 280 0133 (she refused to provide her name), she claimed it was a wrong delivery. She mentioned she was off work and said she would speak to me the next day, then hung up on me. This is a terrible service, and I feel scammed. I urge others to be cautious when dealing with this company in Dubai

I was able to get my money back by filing a claim with the bank! I highly recommend this option to anyone who has dealt with these scammers. The bank successfully refunded the money. Don't buy anything from them. They are scammers and fraudsters. They deliver something completely different from what you order and then ignore you. The plants die within a few days. I had to call another company to replant the palm, and when they started, they discovered the soil was completely unsuitable for the plant. They fill it with the cheapest sand and deliver it to you. Then they ignore you. I will be taking legal action against them.

I do not recommend buying from this company. I am asking about the price of the traveller's palm and asked for a discount. The reply I received in whatsapp was that, if you can sell it to me at that price, I will buy it. This person is a moron who lacks customer service skills.

Please read this before buying! This company is a scam! They have fake pictures online of plants that look extremely beautiful, but what you get is far from it. They delivered a plant that’s damaged beyond repair, it’s completely falling to one side and all the leaves are dead, it’s also extremely dirty and made my whole living room dirty. They didn’t reply to my messages for days and I had to call multiple times. When I contacted them they said maybe I damaged it by putting it out in the wind. I reminded them that I just received it, and kept it indoors. Then instead of taking responsibility they told me that plants need maintenance and that I just have yo work on it, (as if I’m working for them) and as if I didn’t not just pay for a new plant. They don’t want to pick up the damaged plant and would only accept the return if you deliver it to them, incurring more costs and time spent. Just don’t even think about ordering from them and having hope.

Plants were not delivered on the multiple dates they were “scheduled.” Customer service was rude and defensive when asked about this. Even to the point of using unprofessional language. Ended up cancelling the order as it did not appear that we would receive it. Now we have to wait 21 days for a refund.

Terrible company with zero customer service. I paid up front online so it looks like I have lost my money as well. They don’t respond to messages or emails so I am assuming my money is lost. I don’t know how unscrupulous companies like this can be reported in Dubai. They should not be allowed to operate unchecked or many more people will be cheated.

Hi - like everyone I should had read the reviews before purchasing the plants. I received a whatsapp message yesterday morning informing me that the order is received and prepare the cash. I was surprised at first as I had not completed the order online. Anyway i took a chance and paid for the order online. Like everyone till the payment everything was quick. Then was the delivery, I requested for delivery after 12noon and i waited. Post 5pm no response so i contacted them and told them if delivery after 7:30pm no one will be at home. The driver I assume starts sending messages at 7:30pm asking for location. I told him to deliver the next day. He kept insisting that the van brokedown and the usual excuses. I told him its not possible to accept delivery as we are not available. This morning I opened the main gate and to my surprise the plants are left outside my house last night. Now since morning the tone of the messages is getting rude from their end. NEVER purchase from this company. Just for everyone to know these are scammers registered as a plant supplier who sit with nurseries in Warsan and claim otherwise. The plants you are purchasing are much cheaper and better quality than what is shown in the pictures. For example the peace lily in a golden pot advertised - the basic cost of the plant is between 25 to 30 (AED) and the pot will be another 25 AED. Whereas they advertise for a value above 200 AED. Please stay away from such scammers, however there are a few trusted online suppliers who are doing the plant business for years and they will call you incase the condition of the plant is not good. This was my honest mistake and I hope these guys do not get too far with these scams.