Well Potted PlantsReviews of wellpottedplantsae.com

I don't recommend them.. They send plants that don't look like the pictures at all, as if you were ordering from Ali Express... and bad customer service, they do not answer the number... and the delivery guy put the plants outside and ran away without ringing the bell because he knows the customers' reaction 👎🏻👎🏻👎🏻👎🏻

Really bad experience!! If i could put negative stars i will!! They delivered my plant in the wrong house and blame me for it. They did not message or call before delivery and after delivery. They Drop the plant in someone’s villa and took a picture. And if i did not follow up on it i wont know that my plant is lost in someones house. When them about it( specifically the Filipina lady) that i did not receive my plant she started being so rude, screaming and even put down the phone when i am talking. She Doesn't answer my calls after that.

I ordered a plant from Well Potted Plants on May 20, 2025, gave the correct address, and paid in full. They delivered it to the wrong address and never came back to fix the issue. I followed up multiple times, but they ignored me and eventually blocked my number. They took my money and provided no solution, no replacement, no refund — just silence. This is extremely unprofessional and dishonest. I’m posting this to warn others: be careful dealing with this company. I truly regret trusting them.

I only wish I had read the reviews before buying with them. Bought a plant on the website 4 days ago and received zero contact from the shop. Three days later I sent an inquiry by WhatsApp regarding the delivery and they stopped answering. Today, 4 days later, I again sent a message and they said that MAYBE it will be delivered tomorrow or the day after, that I should rest assured. Who knows if I’ll ever receive my order.

Please do not order from this. I placed my order and it was never delivered, no one answers calls and email and they blocked me in facebook after commenting about what they have done. Please return my money and stop scamming people

Not Recommended – Poor Quality and No Customer Support I’ve ordered twice from Wellpotted, and both times I received plants that were in poor condition. The quality was disappointing — the plants looked unhealthy and not as advertised. What’s worse, when I reached out to address the issue, there was no effort from their side to replace or make up for the bad order. It’s very frustrating as a customer to be ignored like this. Based on my experience, I would not recommend buying from this platform. They clearly do not prioritize customer satisfaction or product quality.

They have sent damaged plants infested with beetles and when I requested a refund less than 24h after delivery, they stopped replying to my messages.

DO NOT BUY ANYTHING FROM THEM!!! The sent me a wrong color, size and pot than ordered and refused to take it back and refund my money. On top of that the plants’s soil is filled with styrophoam!! They keep ignoring my messages and my calls. I wish I saw the reviews before I bought but who’d excpect you can get with plants;((