Wellness WarriorReviews of wellnesswarriorvitamins.com

Every company that offers a subscription will change it to a subscription if you choose one time purchase. Its happened to me with dozens of companies. Its all a scam for reoccurring money which makes me think their products dont work and they know no one will buy again so they try to trick you and get as much money from you as they can. Ive never selected “subscription” before because how do I know if the product even works yet everytime I buy anything with that option I somehow get charged again and never even see the second order.

I’m extremely disappointed in Wellness Warrior and feel obligated to warn other consumers. This company is not honest, and their customer service is some of the worst I’ve ever dealt with. There is no user-friendly way to cancel a subscription, which feels intentional and incredibly frustrating. It shouldn’t take multiple emails, messages, and attempts just to stop a recurring charge. What makes all of this even worse is the lack of transparency from the current owners. Many of us supported this company because of the original leadership—particularly one doctor who stood up for people during a very difficult time in the world. We bought from this brand because we trusted him and wanted to support what he represented. Only later did we learn that this doctor is no longer an owner, and the company never gave their loyal customer base the dignity of a simple email explaining the change. Instead, they quietly posted a half-hearted farewell on Facebook, turned off the comments, and offered zero communication or accountability. That alone says everything about the integrity of the company today. In my opinion, Wellness Warrior has completely betrayed the trust that made customers believe in them in the first place. The lack of honesty, the poor communication, the impossible cancellation process, and the disrespect shown to long-time customers has ensured that my family and I will never purchase from them again. Consumers deserve better. And loyal customers deserve honesty.

This is not the same company it used to be. Their customer service is terrible, their products have changed and they do not have a website that is user friendly to cancel anything. I had been a loyal customer for years but this past year plus things changed. The Warrior water smells bad and I was told it’s been that way, well in fact it has not always been this way. Be careful doing any subscription now as they claim their website changed this year and you have to contact customer support to do anything if you had a subscription you started earlier this year. I’ve tried for almost a month to cancel with no response. I do not recommend this company at all. Buyer beware Update: this IS my review, it was not instigated, I’m a real consumer! These are true statements I’ve made. I feel insulted to be called a liar by a company that I used to be very loyal to. I have receipts, screenshots of their website saying “if you made an account before 2025 you will need to contact customer support “ so I can’t do anything with my subscriptions except through them. I stand by my review.

I have emailed Wellness Warrior twice about needing to cancel my subscription. It has almost been a week and I have not heard back, however, they’ve had the chance to email me, from the same email about wanting a review. I expected as much because many reviews said they do that. I am not too concerned about it because I was able to do a stop payment with my bank so the payments will no longer be available to wellness warrior from this point on but wanted to give this tip to anyone else who they refuse to cancel a subscription for. If they won’t contact you back you can end the subscription by doing a stop payment on your bank’s end and the payments will no longer be available to them. The negative reviews being confirmed and the poor customer service has set my decision to discontinue wellness warrior in stone.

**update - I can assure that I did go in and hit cancel subscription prior to the order processing. It is not my fault that the site didn’t actually cancel the subscription. I stand by what I am stating. And, I have found similar reviews. The shipping partner hasn’t even received the “order” - so this could be stopped, refunded and resolved. I would not trust this company’s websites or customer service! So l made a purchase in August. I chose to do a subscription. Their website is not great at canceling subscriptions I'm guessing - a glitch because I did go in and cancel BUT somehow it did NOT get cancelled and they processed an order on 9/30. I emailed them at least 4 times, left comments on their social media (some were deleted.), and they reached out on messenger and then started ghosting me until I said they had until the end of today to resolve my situation because it is NOT my fault that I went in and cancelled the subscription and it wasn't successful. I was very nice at first about asking them to cancel the order while they still had time to do so because it was not my fault that somehow the cancellation of the subscription did not go through the first time I tried. They are NOT being helpful. They do NOT respond timely. They do NOT listen to their customers. DO NOT BUY!!!! (Which is sad because I do love the product. But if they are not going to support their customers, they aren't getting my business.) I will be submitting all evidence of not being supported to my credit card company.

Products do not work. And the customer service is horrible. And if you leave a negative comment on social media, they instantly block you. Is this a company you would want to do business with?

I called a month ago back in the beginning of February to order some zinc. I didn’t want to do it online because I didn’t want a subscription so I called and got a person to take my order and as of this date March 4, 2024 I have not received my product, I called Today on March 4, 2024 to find out where my product was and was told it was on back order. I asked the lady why wasn’t I told that when I placed the order they should know if they have product in stock or on back order I had a friend who ordered online two days later with a subscription and she still hasn’t gotten her product either but called and canceled her subscription; I know for a fact that something is fishy about this company. I will not be using this company or recommending anyone else to use this company and as I read the reviews which I should’ve done from the beginning, it doesn’t seem like they are reputable at all , be very careful be very careful

Incredibly deceptive marketing. Their website offers promo deals but in very fine print give the specifics. Be very careful when ordering.