WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
Laura S.
I’ve been buying from WellBefore for over an year and the product has great quality, nicely packaged and always easy to track. Recommended for sure
Response from WellBeforeDec 27, 2021
Thank you for your kind words and comments!
Amy L.
Great quality.securely Individually wrapped
Response from WellBeforeDec 27, 2021
It makes us happy to see you happy and to feel secure!
Rory B.
So pleased with the quality of product. Adjustable fit allows for various issues, such as nose bridge, depth of ear position. Have been very happy with the monthly auto fill to prevent running out before next shipment.
Response from WellBeforeDec 27, 2021
Thank you for your kind words and comments!
Ana Lorena U.
I can't place my order, and now part of my order is out of stock! last customer service representative (Jeff) says it has to do with my credit card, but is the same one I have used for previous orders.
Response from WellBeforeDec 27, 2021
Dear Ana, I'm sorry you had issues with my service, but if you allow me to clarify, when a customer comments having issues by placing an order, and systems says "zip code from billing address is not matching the one with card" we suggest all of our customers to kindly reach to their bank or card issuers to verify if the billing address they are placing are correct. I'm afraid in those cases that's the best solution and confirm if they are using the right information. Again, I'm sorry if this information was not what you were expecting, and hope you were able to check on this to try us again. If you have any other requests, feel free to reach out to us again anytime. We're 1 click away to provide assistance. Have a nice day and Happy Holidays Jeff R. Customer Experience Manager WellBefore
Jamaica R.
Wonderful Masks! My children loved the fit of theirs and actually requested to keep wearing them instead of their typical cloth masks. The adult version was also very comfortable and I felt much safer flying with the whole family wearing these masks. Will definitely reorder.
Response from WellBeforeDec 27, 2021
Thank you so much for leaving such great feedback!
Amber R.
I bought the kn95 3D mask. The mask would be great if the ear straps didn't hurt my ears. When I tighten them they cause my ears to curl/bend which is very painful. Maybe the ear straps need to be thinner like regular masks
Response from WellBeforeDec 28, 2021
Dear Amber, Thank you so much for your honest reviews, and I'm sorry to hear you had issues with your purchase. Please note that we are always here to help and 1 click away to provide assistance if a product is not helping out as expected or is hurting you in some way. As for your feedback, you can be sure we will be using yours to upgrade our products much more, and you will be receiving a better upgraded version in a future purchase, so many thanks for that. Have a nice day and happy holidays.
Rich N.
Communication, product and shipping were great, thank you!
Response from WellBeforeDec 27, 2021
It makes us truly happy to see you happy!
Michael
The sizing has been inconsistent. The first ones I ordered over a year ago were perfect. Last 2 times the have been too tight. It’s been a little different all 3 times I’ve purchased.
Response from WellBeforeDec 28, 2021
Dear Michael, I'm sorry to read you had these issues with your recent orders. Please note that we haven't made modifications on our products' design regarding sizes. However, we understand our customers may not feel fully comfortable with them even if it's the same products, and that's the reason on why we launched a new version of masks that you may find interesting. Please take a look at them: https://wellbefore.com/products/kn95-disposable-fda-ce?variant=39299479863425 I hope this can be an option for you for a future purchase. Let us know if you have more questions. Have a nice day, and happy holidays