WellBeforeReviews of wellbefore.com

4.79,926 reviews
Health Equipment
2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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WellBefore

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WellBefore reviews

9,926 approved reviews, newest moderated first

Ian C.
Jan 31, 2022
Excellent customer service
Excellent customer service! They resolved an issue in a timely way. You can order with confidence.
Response from WellBeforeFeb 1, 2022
It makes us truly happy to see you happy!
rhorn
Jan 31, 2022
Good communication and good products.
Good communication and good products.
Response from WellBeforeFeb 1, 2022
Thank you for your kind words! we are truly happy to hear that!
S W.
Jan 31, 2022
Good company and products
This company has integrity. I was pleased with the help they gave when I had made a stupid mistake with an order. The product, by the way, is excellent too.
Response from WellBeforeFeb 1, 2022
Thank you for your kind words! it makes us happy to see you happy!
Karen N.
Jan 31, 2022
Reliability and quality
Free masks are coming but I continue to order from Wellbefore because of their consistency in quality, price and delivery speed.
Response from WellBeforeFeb 1, 2022
Hey Karen! Thank you so much for your kind words. We sincerely appreciate the continued love and support. . As a family-owned business, seeing you happy and satisfied with our products makes us truly happy. It is our pleasure to have you as a part of our family. Stay safe!
Helen W.
Jan 31, 2022
Never received one item
Never received one item. Company rep determined was lost in shipping and offered refund or credit for full amount. Much appreciated.
Response from WellBeforeFeb 1, 2022
Hey Helen! Thank you for your kind review. We're truly happy to hear our services have been of assistance and sincerely apologize for the trouble you experienced. We are here for you and are happy to help. Stay safe!
Maryann
Jan 31, 2022
I am very happy with the KN95 masks I…
I am very happy with the KN95 masks I purchased. The masks are made very well and packaged individually. They were delivered in a timely manner. I will continue to order from WellBefore in the future.
Beatriz
Jan 31, 2022
Great quality and fitting
I found WellBefore while searching for top quality KN95 that could fit my small face without slipping down and without having to resort to kids' masks that hurt my ears. The masks are of great quality and have size and ear loop options, so you can actually almost get your custom fit. The only reason I don't give them 5 stars is because KN95 are supposed to have 5 layers and these have 4.
Response from WellBeforeFeb 1, 2022
Thank you for your honest comments, Beatriz, we hope you are doing great and thanks for your honest reviews. We hope we can clarify that, KN95 masks standards may have either 4 or 5 layers, and still keep their filtration efficiency, and in fact some of our models have the 5 layers included, but this doesn't mean both cases are different in efficiency, as our manufacturer make sure that the BFE Keeps at %97 or more in our masks. We hope this information had helped you, and please let us know if you have any other concern, we will be more than happy to help!
DF
Jan 31, 2022
Pear tree
My pear tree arrived right on schedule and in great shape!
Response from WellBeforeFeb 1, 2022
Hi DF! Thanks for telling us your story! Glad to know that! However, please note we are WellBefore, and we hope your experience with us was as good as with your pear tree. Please let us know how it went with an updated review!~

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About WellBefore

About these reviews

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I am very happy with the KN95 masks I…

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