WellBeforeReviews of wellbefore.com

Response from WellBeforeFeb 3, 2022

Thank you so much for the 5 stars! Stay safe!

Response from WellBeforeFeb 3, 2022

Thank you for your rating! We make sure to work very hard for our customers to provide high quality products and service. Stay safe!

Response from WellBeforeFeb 2, 2022

Thank you so much for sharing this wonderful review and for trusting us with your PPE needs. We're here for you. Stay safe!

Response from WellBeforeFeb 2, 2022

Thank you so much for sharing this wonderful review and for trusting us with your PPE needs. We're here for you. Stay safe!

Response from WellBeforeFeb 2, 2022

Thank you so much for sharing this wonderful review and for trusting us with your PPE needs. We're here for you. Stay safe!

Response from WellBeforeFeb 2, 2022

Dear Tangie, thank you so much for your honest comments about our products, and we're sorry to know the straps came off that easily. In cases like these, we always encourage our customers to reach out through our communication channels to receive assistance due to defectives, and we hope for future purchases you do the same just in case. We are 1 click away to give the proper service that you as a customer deserve. Other than that, please let us know if anything else happens. We will be more than happy to help. Stay safe.

Response from WellBeforeFeb 1, 2022

Thank you so much for sharing this awesome review! So glad to hear you're happy with the experience. Stay safe!

Response from WellBeforeFeb 2, 2022

Hi Nubia, Thanks for your honest review about our service. We always use your comments to improve more and more, and we're sorry to know you had this experience. To be completely honest, we were managing a huge volume of orders and this increased overnight which made us unable to manage some orders with the same level of quality we always pushing for and which you luckily experimented in a previous purchase, and is for this reason we decided to process a refund on your order as soon as we could to compensate. We are taking extreme measures now to ensure this doesn’t happen again, and hoping we can see you again in the future with the promise we are improving our processes for these volumes. If you need anything else, you can always reach out to our support channels for assistance. For now, we wish you the best, and stay safe.