Aria M.
I ordered the N95 Masks in Blue and…
I ordered the N95 Masks in Blue and they did not fit properly no matter how hard I tried. I wasted $100 dollars and threw them away as they did not cover my nose and left me exposed. As an imunocompromised individual with a disability this is not okay and false advertising by WellBefore should be punished to the fullest extent. Specifically, the top part where there is wire does not pinch down to cover your upper nose leaving you exposed. $20 masks on Amazon do the job so it’s sad that WellBefore scams people for improperly constructed masks. It’s the definition of highway robbery. Do not waste your money, especially with inflation and if you are immunocompromised like I am in this cheap, faulty, ineffective and defective masks.
Response from WellBeforeFeb 14, 2022
Dear Aria, we are sorry to know you had these issues with our products. Please note we are always happy to provide assistance to help our customers and don't feel they wasted their money. That said, could you please verify if you received our last communication a few days ago to see how we can assist? Please let us know. We are looking forward to improve your experience with us.