WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
wellbefore.com
Website
wellbefore.com
Category
Health Equipment
Location
Farmers Branch, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I was very happy and satisfied with ordering masks from WellBefore during this pandemic. No problems with delivery and the masks were always in sealed packages.
Mary Poling
Response from WellBeforeFeb 15, 2022
Thanks a lot for this review, we really do our best to keep the safety in our products, we also thank you for being with us during this pandemic.
MS
Mark S.
dissappointing
You first failed to offer a workable product and then you failed to offer a refund.
Response from WellBeforeFeb 16, 2022
Dear Mark, we are sorry the product you received didn't work as expected. As we discussed on our previous conversations with the products, we weren't able to find another option that might fit your needs. we are sorry for that. we will be working hard to provide better products for future iterations. Stay safe!
KE
KelliTriplett
Fantastic
Fantastic, trusted, products. Great service, great prices, and they ship quickly too! The order updates they send are timely and detailed. I have never had an issue and I highly recommend them and their products!!
Response from WellBeforeFeb 15, 2022
Wow! We're very happy to hear of your wonderful experience with us. Rest assured we always do our best to be able to provide only the best service and products for our dear customers. Thank you for sharing Kelli!
SD
SDFlipFlops
Even if they send a coupon it doesnt work.
WellBefore sent me an email with a discount coupon. I tried to order with it, and it wouldnt work. I chatted with their live chat person and they sent me another code. It didnt work. They sent another, it didnt work. They solicited my time with a discount to not give me one. I didnt order from them just waited my time.
Response from WellBeforeFeb 17, 2022
Dear customer, we are sorry to know you had issues with your order or code. If you allow us to clarify, the code, for being considered as a discount code, can be used over products without a subscription incorporated because, as you may have checked, subscriptions has a benefit of a discounted prices, and our platform doesn't allow to add more than 1 discount on a product. That said, your code will be usable for 1 time purchases only. In order to solve your issue, we have sent you an email. We hope we can solve your problem. Regards.
LO
Lota
Great 3D KN95 masks
Our family loves the 3D KN95 masks. The children's size fits our 5th and 7th grade children perfectly. They wear them all day with no issues. I wear the adult small, and it is comfortable to wear throughout the day and into the evening for activities. I love that it comes in different colors and individually wrapped. Each person in our house has a different color so that we can keep track of them. Highly recommend!
Response from WellBeforeFeb 15, 2022
We're so happy to hear our masks worked for everyone in the family! We thank you for your kind words and for the 5 star rating Lota! Stay safe!
TG
Tommie G.
Your company has been everything that…
Your company has been everything that you said it was. Keep up your good work!
Response from WellBeforeFeb 15, 2022
THANK YOU, a million times! We cannot express how happy this makes us, what a great comment to read!
AB
AJ B.
Love these a lot!
I buy these for both my teen and I because we have smaller faces. The adjustable ear loops are the best thing as well. Comfortable feel and fit. I enjoy that you can choose a quantity level. Shipping time is excellent and I like the status updates. I’m glad to have heard about this company.
Response from WellBeforeFeb 15, 2022
So glad to hear the masks worked well for you and your kids AJ! Thank you so much for sharing these kind words about our masks! Rest assured we work hard to be able to provide only the best! Stay safe!
TN
TNH
I found you on line and was able to…
I found you on line and was able to purchase on line the home test kits and some masks. Easy peasy.
Response from WellBeforeFeb 15, 2022
So glad to hear the purchasing experience was easy. Feel free to reach out to us if you have any questions.