WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Boerne, Texas
Excellent
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Great
9,926 approved reviews, newest moderated first
Suz
Excellent source of masks. Appreciate the certification information. Also appreciate the notifications system for when it’s come back in stock. The variety of colors, styles and sizes work for many different preferences in our family.
Response from WellBeforeFeb 26, 2022
We’re glad to hear that the masks are working well for you! Thank you for the awesome review and continue support, Suz! Stay safe!
Michael
Ordered COVID tests and was charged immediately. It took a chat session 8 weeks later to discover the order could not be fulfilled but I was promptly issued a refund, so that was positive. Pretty bad first-impression, it won’t be the first stop for my health needs.
Response from WellBeforeFeb 28, 2022
Dear Michael, we are sorry this had happened, and we're happy to know we were able to solve your issue when you've reached out, however, we hope we can make things right for a future contact. Could you please verify your email with a short information we have sent you? Hope what we reported may be of help. we will be looking forward to hear from you again soon.
Fay F.
Great masks, quick shipping, great service. All masks fit as described, are tight fitting, yet comfortable.
Response from WellBeforeFeb 26, 2022
We appreciate you for sharing your experience! We’re happy to hear the products are working well for you! Stay safe!
Deena K.
Quick results to gain greater knowledge and health. Answers and applications so I could be my best self.
Response from WellBeforeFeb 26, 2022
Awesome share! Thank you for this wonderful review! Stay safe. :)
LA
Shipped quickly.
Response from WellBeforeFeb 26, 2022
Great feedback! We know how important our products are to the well-being and health of our customers. We aim to turn around and ship orders within 24 hours! Stay safe. :)
Lovisa W.
These masks are very nice. We wear these now in place of the fabric masks.
Response from WellBeforeFeb 26, 2022
We’re glad to hear that the masks are working well for you! Great review, Lovisa. Stay safe!
Selena D.
Never got my order!!!
Response from WellBeforeFeb 28, 2022
Hi Selena, we are sorry to hear this the moment you reached out to us, and as you requested, we processed a refund of your order the moment you reported this to us. We've sent you more information about this through a follow up of the ticket you've opened in January about this, hoping this can help you out. Regards,
Kristin B.
Was torn between 3-4 stars. What's great is the prices and the product. I wish the product shipped earlier though, it took about 2 weeks to batch the items (2 Covid tests), therefore over 3 weeks since payment to receive it.
Response from WellBeforeFeb 26, 2022
Thank you for the feedback, Kristin, and for giving us a chance to know where to improve. Please know that we take feedback like yours seriously. If you need anything else, please feel free to message us anytime. Stay safe!