WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Boerne, Texas
Excellent
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Excellent
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Excellent
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Great
9,926 approved reviews, newest moderated first
VICTORIA T.
These are the best masks! Well fitting and comfortable…..I never leave the house without one!
Response from WellBeforeFeb 27, 2022
Hello Vic, T.! That is such wonderful news! Thank you for your kind feedback. Seeing you satisfied with the fit of the masks acquired makes our hard work on their design worth it. Stay safe!
Lucy N.
Great, quality products. Ordered several N95 masks and they are incredible quality. Received a lot of communication through the entire process and knew exactly when they would arrive. Highly recommended.
Response from WellBeforeFeb 27, 2022
Hello Lucy! It is our pleasure to provide just the quality products our customers look for. Thank you for trying several of the N95 masks we offer and sharing the experience you've had with us. We truly appreciate it and are happy to see you satisfied. We will always be here for you! Stay safe.
Andrew O.
We got our black KN95s delivered safely to our door and love that they are individually wrapped and aren’t too tight. We would order again from WellBefore.
Response from WellBeforeFeb 27, 2022
Hey Andrew! We're happy to hear the masks have provided a positive experience for you. We will be surely be looking forward to hearing from you again in the near future. Stay safe!
Joseph
excellent product and service
Response from WellBeforeFeb 27, 2022
Thank you very much, Joseph, we're truly happy to hear you are happy with our services and products. Stay safe.
LG
The best N95 mask I’ve come across so far. However, it’s a bit too snug on my husband’s face but it gives us the sense of security that it’s effective. Would definitely recommend!
Response from WellBeforeFeb 27, 2022
Thank you for your feedback! We are truly happy to hear how you feel about the masks, thought we'd truly sorry they feel a bit too tight for your husband. If you ever require any assistance, feel free to reach to us at any time, we would be more than happy to help you! Stay safe.
Terri G.
Great communication! I signed up for texts when KN95s were back in stock and I was alerted as soon as the restock happened which allowed me to reorder. My initial order was fulfilled quickly and the product was high-quality. I like that they have masks in sizes for children and adults who need larger masks. Company also donated PPE, which is great!
Response from WellBeforeFeb 27, 2022
Thank you very much, Terri. There's nothing we love more than knowing our customers are satisfied with the wide variety range of masks we provide and love our high-quality products as much as we do. It is a pleasure to make business with you, thank you for being a part of our family as well as for your thoughtful actions. Stay safe.
Jo Ann M.
Great masks fit well and are surprisingly comfortable.
Response from WellBeforeFeb 27, 2022
We're happy to hear you feel that way. Thank you for sharing your rating and honest feedback! Stay safe.
KATHLEEN
UPDATE - The customer service people at WellBefore reached out and not only refunded my money, but then they offered me a shipment of the mask I orignally ordered....for free. Can't complain!! So nice to deal with a company that actually reads emails and reviews from customers! Here is my original post: Based on recommendations from a friend, I ordered a certain type of mask from WellBefore. About a week later, I received the order, but it wasn't the type of mask I had ordered, or paid for! This was a less expensive, and less satisfying mask type. I emailed and asked for my original order to be filled and was told those were sold out. My gut feeling is that they were sold out when I ordered them and the cheaper masks were just mailed in hopes I wouldn't notice. It took a week of emailing back and forth and finally my money was refunded. I hope this was just a glitch as my friend was very happy with her order.
Response from WellBeforeMar 1, 2022
Kathleen, we are so happy to know we managed to make your experience much better now! Thank you for your kind words, and rest assured that not only this one, but any other situation that may arise in the future, we will be there to support you and help the best we can. Have a nice day, we wish you the very best, and stay safe,