JM
Right on Time. Wrong on Size.
The N95 masks I ordered arrived within the window I was told, but they were KN95 masks, which were not what I ordered. Unfortunately, the event I needed them for was a couple of days after, so I couldn't return them or exchange them and I had no choice but to use masks that were too small and didn't fit properly, and hope for the best.
Response from WellBeforeMar 9, 2022
Dear JM, we are sorry to know you didn't receive the product you wanted at first. After verifying your order history, it seems you ordered the KN95 masks, in white with standard earloops, and after reading your review, it seems we did deliver what was requested. Just in case, please check your inbox as we've sent you the order confirmation where states the product you asked us, and to give you a second confirmation, the N95 masks we have with our brand on them can be found on the following link. By any means we deceive our customers or provide false information: https://wellbefore.com/collections/niosh-n95 https://wellbefore.com/products/n95-medical-mask-fda Hope that helps clarifying your concerns. Let us know if you have any other.




