WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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9,926 approved reviews, newest moderated first
John
The masks fit well but there is no guarantee that they are legitimate kn95 masks.
Response from WellBeforeMar 11, 2022
Thank you so much for sharing your review about the fit of the masks! We sincerely appreciate your positive thoughts. Our team will be happy to get in touch with you with further feedback.
M P.
I’m so happy that I found Wellbefore! The masks are great quality, come independently tested and verified to be what they claim to be; have a good price; and the customer service is amazing! Even better, they have kids masks in different sizes, so even my 3-year-old can have high quality protection with a perfect fit!
Response from WellBeforeMar 11, 2022
Hi M, It makes our day to hear that we were able to provide you 5-star service. We have rejoiced that you and your family can trust in our products. Thanks again, we are here for you!
Michael B.
Your product is fine but I think it was not well communicated that When I ordered masks from you I learned that I was to receive continuing orders every couple of weeks! I did not want this. After a call I was told that I would receive a return label for sending the unwanted masks and I would be reimbursed. I have never received the return mailing label nor receive a reimbursement. I have received a notice that my “subscription” has been stopped. I hope so and we’ll see.
Response from WellBeforeMar 11, 2022
Dear Michael, we are sorry to know you had this issues with our process. We've tried to clarify this situation internally, and we hope you can understand and accept our deepest apologies. Please allow us a second chance to make things right. Our customers are our most valuable asset, and seeing these mistakes happen, becomes a high priority for us. Please stay tuned and we will be looking forward in improving your experience with us. Stay safe.
Anonymous
Your product is exceptional, as was attention given to updates and actual prompt delivery. Thank you, everyone!
Response from WellBeforeMar 11, 2022
It’s our pleasure to provide a top-notch product for our valued customers! We’re so grateful that you took the time to share your feedback
Dianne H.
Arrived when expected and easy to wear.
Response from WellBeforeMar 11, 2022
Thank you for your review and for being a fantastic customer! We are content to know everything went smoothly
Valued C.
Great communication! Every step of the transaction was easy and well documented. Will use again!
Response from WellBeforeMar 11, 2022
Dear Valued Customer Thanks so much for sharing your feedback about our service. Your honest comments are very much appreciated. All the best!
Geoff
Easy ordering process and delivery. Product is everything that was advertised and more.
Response from WellBeforeMar 11, 2022
Hey there! Just wanted to let you know how much we appreciate reviews like yours. We are beyond happy to know the process has been just perfect from start to finish
C
Love the masks. Love the ease of the subscription. Have had issues a couple of times with logging into my account/subscriptions. It will say I don’t have an account but every time I have done the live chat, it gets resolved very quickly.
Response from WellBeforeMar 11, 2022
Thank you so much for your positive feedback! We are happy to know our Customer Support team has been able to assist you in a timely fashion