María Mercedes G.
excellent service
excellent service
Response from WellBeforeMar 18, 2022
We thank you for appreciating our hard work Maria. Rest assured we're always here happy to help. Stay safe!

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
María Mercedes G.
excellent service
Response from WellBeforeMar 18, 2022
We thank you for appreciating our hard work Maria. Rest assured we're always here happy to help. Stay safe!
Eakin
We have been wearing these masks since the early days of the pandemic. Overall, good quality masks and excellent customer service. But: 1) Got Covid: Husband who works at a face-pace restaurant caught Covid in mid-Febr. while wearing the 3D KF94 style mask. Son, who has been wearing the same model for kids' size did not catch Covid yet but he is in a much lower risk environment. So--do not rely on KF94 only, either double up or use one of their N95s, if you are in a high-risk envirnoment. 2) I am *very* disappointed at their recent price hike. They claim that they actually lowered their prices, but this is not true. Prices remain the same or perhaps a few cents cheaper *if* you subscribe. For one time purchase, prices went up nearly by 50 cents per mask, which is a lot if you are consuming too many of these masks as we have been.
Response from WellBeforeMar 18, 2022
Dear Eakin, we are sorry to know you feel this way about our products. We hope we can clarify your concerns. To be honest, the world has yet to figure out what exactly protects us from the virus, other than the vaccines currently circulating. However, we do know that based on CDC's recommendations that a combination of masks, hand sanitizers, social isolation, washing hands and a few other things can help prevent us in a higher rate (they do not guarantee) from contracting the virus, even if we were already vaccinated. Regarding the prices, note the masks we were selling with our brand on them, all were with the same price or got a price reduction while trying to improve their quality, and we can take the 3D KN95 masks for instance, where the regular price kept at $1.99 each, or the black ones with a price of $2.09, and if you subscribe (and you can cancel anytime) you will get them at $1.59 and $1.67 respectively. So, as you can see, prices didn't rise, but instead we are always finding ways to provide these products at affordable prices. That said, we are still concerned about your case and would like to confirm what might have happened, so please let us know your order number and what you felt about prices at [email protected] saying you were invited from Trustpilot to help further. We will be looking forward to your reply.
Julie B.
I love WellBefore! I’ve ordered their kn95, kn95 3d, and n95 masks on quite a few occasions. I still have not used the n95 version so I can’t comment on them but I have used the other two quite a lot. I love the style and fit of the kn95 3d the best but the kn95 is good too. I like how both styles are not right up against your mouth so I can wear chapstick. I recommend getting the adjustable strap versions so you can make a not to tight, not too loose fit. I purchased non adjustable for the kn95 and they were too loose for me and kept slipping down the nose. To fix that I just saved the little adjuster from my 3d version masks after I had used them and thrown them away. I like WellBefore a lot and would order from them again if I need more masks. I found out about WellBefore when I was doing research trying to find a company that could be trusted to be selling legit kn95 masks during the pandemic. WellBefore was recommended as one of those companies.
Response from WellBeforeMar 18, 2022
We have no idea how much we appreciate reading such positive feedback from our customers. It makes our day knowing that our masks are valued for you and they have been a great fit! Thank you for sharing the hack about saving the adjusters, we are positive it'll help others as well!
Geri
Great products, fast delivery—that’s why I get masks from WellBefore!
Response from WellBeforeMar 18, 2022
This is so nice to hear! Thank you so much for trusting us and for the kind words Geri! Rest assured we're always here to provide only the best! Stay safe!
Jeanette W.
This was my second time ordering. Like my first order the quality of the masks are excellent. They arrived faster than the last time . I will reorder again.
Response from WellBeforeMar 18, 2022
Jeanette, we hope to see you soon! And we are more than happy to know you trust in us and our products!
Natalie U.
I had a great experience ordering from WellBefore. It was easy to find the products I needed, they were also in stock. The order process is easy and shipping was fast.
Response from WellBeforeMar 18, 2022
Thank you for sharing your experience, Natalie! We’re happy to hear the products are working well for you! Take care. :)
MJ
WellBefore has consistently stocked only reliable products. They process orders very quickly, getting them to you as soon as possible. I have only had one glitch with an order and they were very responsive and quick to remedy the situation. We will definitely be ordering from WellBefore again!
Response from WellBeforeMar 18, 2022
We appreciate this review and your continued support, MJ! We’re glad to hear that the masks are working well for you! Stay safe. :)
Zelda S.
Good masks. I enjoy them very much.
Response from WellBeforeMar 18, 2022
We’re truly happy to hear that you enjoy the masks and are satisfied with the quality of our products! Stay safe! :)