WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
wellbefore.com
Website
wellbefore.com
Category
Health Equipment
Location
Farmers Branch, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Dear MD,
Thanks for sharing your experience with our dear community. It is fantastic to hear that your orders always arrive promptly. Thanks again for your loyalty. Best wishes!
RW
Robert W.
Excellent product
Excellent product
Response from WellBeforeJun 28, 2022
Hi R,
Thanks for your honest note, we hope to serve you again in the near future. We are here for you!
JA
Jay
Trustworthy
Trustworthy, reliable, consistent!
Response from WellBeforeJun 28, 2022
Hi J,
Thanks for taking the time to leave us this great note. We are here for dear customers like you. Thanks again for your support. All the best!
AK
Ayesha Khan A.
One mask is not like the other.
I was disappointed with the blue masks I purchased. They appeared to be exactly like the white ones I bought from your site previously. However, they were not. They do not have adjustable ear loops like the white ones with a tiny plastic band which allows you to tighten them for a snug fit.
Response from WellBeforeJun 28, 2022
Hi Ayesha, we hope you are doing well and we're sorry to know this happened to you. If you allow us to clarify, and after checking your order history, seems the first order you've placed with us was in fact, the masks with standard earloops version without the adjuster pieces:
https://wellbefore.com/products/kn95-disposable-fda-ce?variant=39285144518785
Please remember we have multiple models of masks to try to satisfy all of our customers' likes and preferences, and for future purchase, we kindly suggest you to be sure you're ordering the KN95 masks with the adjustable earloops, just like your first order. To help you, with this, please reach out to us anytime so we can edit your subscription for the adjustable earloops version which has a different price. Here's the link:
https://wellbefore.com/products/kn95-disposable-fda-ce?variant=39302070468737
RS
RS
Great product
Great product. On-time delivery. Only place I could find small petite kn95 masks that fit my sons (9 and 10 yrs).
Response from WellBeforeJun 28, 2022
Hi RS,
Thanks for sharing your experience, we are so proud to take care of you, but also taking care of your beloved ones. Thanks again for your preference. Kind regards!
DL
D L.
5 stars because…
Have been a satisfied customer for the past couple years- excellent products and timely service.
Response from WellBeforeJun 28, 2022
Hi D,
Thanks for your terrific comments. We are honored to be part of your daily activities during the past couple of years. Thanks again for trusting in us as your PPE supplier. We are here for dear customers like you. Stay safe!
JS
John S.
Excellent service and masks
Thorough customer service. The masks are of the highest quality we've come across. Highly recommended source.
Response from WellBeforeJun 28, 2022
Hi J,
Thanks for sharing your thoughts with our community, it`s our pleasure to keep providing you with a top-notch experience. Thanks again for your loyalty. Hoping to keep working together. Best wishes!
PH
Peg H.
These are good masks
These are good masks, and they are comfortable enough to wear all day at my retail job; I don’t feel like I’m not getting enough air. Delivery was pretty quick and the price is right. I appreciate the individual wrapping but wonder if it’s really necessary and wish it wasn’t another piece of plastic.
Response from WellBeforeJun 28, 2022
Hi P,
Thanks for your wonderful comments. It is amazing to hear that we are part of your daily activities. Thanks again for allowing us to take care of you. At the moment, our packages are made of plastic #1 polyethylene terephthalate, also known as PET. We're working on updating some of them to paper-based wrapping to help with the environment. Thanks again for your support. Stay safe!