Ashley B.
Great and Efficient Company
Overall, I really like wellbefore. Myself and my children have been using their masks for about 9 months now. We use the kids KN94 masks for my bone marrow transplant kiddo and use the 3ply kids masks for myself and my other kids. I have had zero complains about them. Our past two orders, the 3ply masks have been upgraded to 4ply due to the 3ply being out of stock. I do appreciate the product being upgraded, that is kind of wellbefore to do because they do cost more. However, they upgrade automatically with no additional charge. On the other hand, we do not like the 4 ply masks like the 3ply. The 4ply masks ear pieces are much tighter, and are much thicker. The 3ply masks’ ear pieces are very stretchy and comfortable! I emailed customer service and they were very helpful with resolving my issue, they were also very quick in doing so. Like I stated before, we really enjoy the products we receive from wellbefore and when 3ply kids masks are back in stock, I will be placing our next order!
Response from WellBeforeApr 19, 2023
We are happy to have you as a part of our Wellbefore family and truly appreciate your honest and kind review we are always here to help in any way we can :)