WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
wellbefore.com
Website
wellbefore.com
Category
Health Equipment
Location
Farmers Branch, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company cannot pay to remove reviews or change its score.
Masks were very high quality, excellent. I liked how each was individually packaged, too. It was easy to pack a couple for my airport and plane use on a recent trip. Also, shipping was quick!
Response from WellBeforeMay 3, 2023
We are happy to hear your kind words this makes us truly happy!
JW
John W.
Orders
All my orders were what I expected and were shipped in short period of time.
GO
Gordon
Favorite N-95 Masks
The order arrived in a timely manner. WellBefore's WB-N-200 masks are my favorite N-95 masks due to fit, comfort and durability.
Response from WellBeforeMay 2, 2023
Thank you so much for sharing your experience with us!
CD
Constance D.
The masks were of high quality
The masks were of high quality. They are delivered on time and customer service is excellent.
Response from WellBeforeMay 2, 2023
Thank you Constance for the kind review we are happy to help out in any way we can :)
CN
Carol N J.
Please suspend/stop!
I have repeatedly asked the s company to stop my subscription. The products I no longer need or want keep arriving. Not sure what to do...irritated. Their product quality is fine. Pandemic risk has receeded. My account needs to be paused until it gets worse.
CU
customer
I was pleased with how quickly the…
I was pleased with how quickly the products arrived and found them to be exactly as described.
Response from WellBeforeMay 2, 2023
Hi there!
We are glad to know that you are very pleased with our high-quality products and fast services. Thanks for your business, we appreciate your support!
Hoping to hear from you soon. Stay safe!
LK
Lina K.
Superb quality and prompt fast shipping!
Superb quality and prompt fast shipping!
Response from WellBeforeMay 2, 2023
Hi L,
Thanks for trusting us as your reliable source, we are joyful to know that your order has been processed smoothly, just as you have expected. If you need anything else, please feel free to contact us anytime!
Warmly,
P
P
Dependable product with frequent changes
Because we have an family member in the house that is immunocompromised, our family must still mask in public. When the pandemic began, we ordered a variety of masks from various companies and each family member settled on "their" mask. WellBefore's KN95 with the adjustable ear loops was my husband's holy grail and he has been loyal since 2020. The adjustable ears and nose foam gave him a perfect fit. The fact that the label was subtle (not easily visible and printed in a contrasting color) was a bonus. He wore them comfortably for very long work hours and was protected even when exposed to sick co-workers. He wishes we would have bought more of the original masks. The company continues to make improvements. However, sometimes the design changes and stock issues led to disappointing results. This first happened with the nose foam, which was out of stock. We ordered again and my husband just dealt with no nose foam. Then, the adjustable ear straps went out of stock, so he tried the regular ear straps which proved uncomfortably short but he persevered. Recently, when we saw the adjustable ears were back in stock, we placed an order expecting them to be like the originals were purchased in 2020. We were surprised that the interior of the mask is now a soft white material that is supposed to be more comfortable but for my husband it immediately proved to be irritating, as he could feel little fibers on his nose and inside the mask, almost like a hair tickling you. He tried another one and it was the same. These were brand new and worn indoors. Customer service was sympathetic but it still leaves me trying to find a mask for my husband. I'd love if the website, showed the inside of the mask for the various styles or a version code or something to determine what we would get. I cannot recommend the KN95 masks at the moment because I really don't know what version people would receive. I do recommend the KN94 3D style for petite faces, though.
Response from WellBeforeMay 3, 2023
Hi P, thank you for your honest comments and review, as these help us to keep our improvements and changes. However, we totally understand there are times when our changes are not of everyone's like, and for which we try to offer as many variations of the masks as possible, so choices are a la carte. That being said, we for sure will use your comments to study our next iterations and try to satisfy with an improvement in our products to meet your standards. For now, we believe the best model that might be of your like with the inner layer of the same color would be our white KN95 masks. We know this might not be what you were looking for, but we hope this might be an option for you so we can keep your business.
If you have any other comments or concerns, do not hesitate to reach out to our team again. We will be more than happy to help.
Best Regards,