WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
Deborah M.
As usual, my order was complete and delivered on time. Thank you!
Response from WellBeforeJan 10, 2024
Dear Deborah, That's fantastic to hear! We're so glad your order arrived safely and on time. We always strive to improve, and your feedback means the world to us. Thank you for your continued trust! Warmly,
Laraine
Website easy to navigate. Excellent products and reasonable delivery time.
Response from WellBeforeJan 9, 2024
Dear Laraine, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you found our website easy to navigate and that you're pleased with our products. Best Regards,
Dee B.
ALMOST ordered from them then noticed that 2 items in my cart “automatically” signed me up for an every 2 wee subscription!! I did NOT choose that option!! SNEAKY!! Won’t order from them now! EDIT: I appreciate the reply, although IMO it should NOT automatically choose subscription for me, and require me to change it to a one time purchase. That fees very deceptive to me…I have no doubt that you’ve received other complaints regarding this.
Response from WellBeforeJan 10, 2024
Hi Dee! We hear you loud and clear – the subscription confusion can be frustrating. Just to clarify, we offer both one-time purchases and subscription options and both alternatives can be spotted in the same box section. We apologize for the confusion this may have caused. For one-time purchases, you need to select "One-time Purchase" below the subscription box before adding the item to your cart. Our customer service team is always happy to help through email, calls, Live SMS, and even Live Chat if you have any further questions! Warm regards,
Grace K.
"WellBefore" provided quality masks on time and in good condition. They always sent an email letting me know when the masks were arriving and were quickly available on-line if there were any changes I wanted to make.
Response from WellBeforeJan 9, 2024
Dear Grace! Thank you for your positive feedback! We're delighted to hear that you received our masks on time and in good condition. We appreciate your mention of our timely communication and online availability. If you ever have any more feedback or need assistance, feel free to reach out. Stay safe!
mbeidler
got good masks on time.
Response from WellBeforeJan 9, 2024
Dear Marilyn, Thank you so much for taking the time to leave us a 5-star review. We truly appreciate it! Sincerely,
Tracy G.
These masks are my kids favorites. The customer service is exceptional. I ordered the wrong size and the company replaced them for me with no trouble at all.
Response from WellBeforeJan 9, 2024
Dear Tracy, Thank you so much for your kind words! We're thrilled to hear that your kids love the masks and that our customer service team was able to help you out with the sizing issue.We're always happy to go the extra mile to make sure our customers are satisfied! Warmly,
Newfie M.
Exactly what I needed Fast delivery too
Response from WellBeforeJan 9, 2024
Dear Newfie, Thank you for the fantastic review. We're happy to hear that our product met your needs and that our delivery met your expectations. Hope to see you around soon! Warmly,
KJ
Great selection of products Efficient and fast service and shipping. Well Before has been integral in protecting myself, my family, and my community. I’ve been able to use and distribute better quality masks. Stay safe!
Response from WellBeforeJan 8, 2024
Dear KJ, Reading your review made our day! It's always encouraging to hear from satisfied customers, and your kind words are truly appreciated. Thank you for choosing Well Before! We wish you all the best. Warmly,