Returning C.
Prompt refund!
I have been buying their KN95 masks for my family for a couple of years. We have always been very satisfied with the quality. This time, I got a bad batch of masks. They have a terrible, noxious odor--impossible to wear! I used the chat function on the website to ask for a full refund and got it right away. I will continue to shop with WellBefore because they stand by what they sell.
Response from WellBeforeJan 19, 2024
Thanks so much for taking the time to share your experience with our services. We strive to provide excellent service and stand behind our products, so we're happy we could live up to that expectation. Rest assured, we're actively working to improve our products and prevent this from happening again. As always, we will be here, ready to assist with any inquiry. Stay safe!




