Maggie T.
No issues with the product but the…
No issues with the product but the amount of communications from this company have been crazy. I placed one order and received a phone call, a letter from their CEO, multiple emails asking for reviews, and an unwanted add to their mailing list which resulted in even more emails. I understand they are committed to customer service but this seems excessive. My order was two months ago and I just got yet another request for a review, so here's my review: please stop contacting me. I just wanted some masks, not a parasocial relationship with a medical company.
Response from WellBeforeApr 12, 2024
Hi Maggie, thank you for letting us know about this. We sincerely apologize for the way our communication made you feel and will review this with our team and improve our services. Your feedback is appreciated.