WellaWhiteReviews of wellawhite.com

I didn't know what the cost would be until I checked. I was not prompted to confirm the order before checking out. Red flag. I immediately sent a cancel request and was told the order went immediately to their warehouse and was in the shipping process and could not be cancelled. I was told that I could return the product for a refund and they would tell me the steps to return it. When I received the package I did not open it. It is in the original sealed packaging. They said they could not refund this product after its been opened and/or used due to hygiene and contamination. After I told them that it had not been opened or used, I have not yet received a response to this. That was 5.5 hours ago.

What a scam! My order was placed without showing me the total with shipping & a chance to confirm the charges. I contacted the company immediately (within 1/2 hr) & was told that the order could not be canceled, because it had already shipped. What company ships out orders 30 minutes after they were placed? I used PayPal & they were even more useless. Now I am stuck waiting for the product to arrive & then return. I fully expect to be charged to return it. And this for something I never intended to buy because the cost was too high.

I bought a wellawhite toothbrush for my husband and I wanted to get him extra toothbrush brush heads. Apparently they don't sell them. You can only get them as an "add on".... what does that mean??? I bought them on your recommendation. Who do I complain to ? Who are they accountable to?

Terrible customer service. Tried to cancel but they said it’d already been shipped but I HAVE to cancel. I’m furious

Disgusting DONT BUY. These are scammers. My order was not completely fullfilled with items missing; the quality is EXTREMELY poor and the charge lasts less than 5 minutes.

What a joke Spent hundreds on tooth cleaning products that do not even turn on. I called and nobody could help. I am a lawyer. If this company does not call me this week to fix this with a person who has knowledge of their product, I will turn this over to the AG's office for potential fraud prosecution. Tim Edwards 608 443 8389

The worst bunch of scammers you could find! Pleased an order for a toothbrush, and I checked my account and had been charge for 3! Nothing arrived, spent hours on phone to them to cancel the order (spoke to Celiline) 15 minutes after the order placed to cancel and I was advised I could not cancel as the order had been shipped ! Total scam and if the tooth brushes eventually arrive I am sure they will be useless! Stay away from these shockers.

Service - nonexistent. Waited for the brash almost 3 weeks. Received it without a charging base. Contacted the Wellawhite., and after 3 days of waiting, tried to return for a refund. Received an email from "Victor" saying "Unfortunately, we are unable to accept the return of these items due to strict hygiene and safety regulations" NOTE: There are several REMOVABLE brush heads in the box making the "hygiene" claim laughable So I have an unusable/unchargable brush ?!